Dairy Manager

About the role

The Dairy Manager oversees one of the most visited departments in our stores, managing a "store within a store" environment. This role involves delivering an exceptional customer service experience in a fast-paced and friendly setting.

Responsibilities

• Give direction to clerks in the department while overseeing the presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler.
• Process/stock products according to Sprouts dairy standards.
• Provide outstanding customer service.
• Deliver overall direction, coordination, and evaluation of this department.
• Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss.
• Remove out-of-code items and ensure proper rotation of products to control freshness.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
• Regularly attend and participate at in-store meetings.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Exercise independent judgment to address Team Member concerns.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Create and adjust schedules and staffing levels to ensure maximum productivity and efficiency.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.

Qualifications

• At least 18 years of age with a minimum of 2 years' retail grocery experience.
• Good communication skills; ability to give and take direction in a team environment.
• Ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
• Able to answer phones and take special orders.
• Ability to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Ability to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
• Uses knowledge of scales and weight measures to accurately weigh and label products.
• Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Adhere to all safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit.

Pay and Benefits

The pay range for this position is $19.50 - $29.15 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant. Benefits include: Competitive pay, Sick time plan, Vacation accrual plan, Opportunities for career growth, 15% discount for you and one other family member in your household on all purchases made at Sprouts, Flexible schedules, Employee Assistance Program (EAP), 401(K) Retirement savings plan with a generous company match, Company paid life insurance, Contests and appreciation events throughout the year, full of prizes, food and fun!