Dairy Manager

About the role

Does overseeing one of the most visited departments in our stores sound exciting? Does managing a “store within a store” sound like it's right up your alley? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning team at Sprouts Farmers Market as the Dairy Manager!

Responsibilities

• Manage activities and functions of the Dairy Department to achieve and maximize sales and profits
• Give direction to clerks in the department while overseeing the presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler
• Process/stock products according to Sprouts dairy standards
• Deliver outstanding customer service
• Provide overall direction, coordination, and evaluation of this department
• Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss
• Ensure proper rotation of products to control freshness; remove out-of-code items
• Manage price changes within the department
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process
• Regularly attend and participate at in-store meetings
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager
• Confidently exercise independent judgment to address Team Member concerns
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels
• Communicate standards, expectations, policy changes, and product knowledge to team members
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive

Qualifications

• Be at least 18 years of age with a minimum of 2 years' retail grocery experience
• Have good communication skills; and the ability to give and take direction participating in a team environment
• Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals
• Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers
• Be able to answer phones and take special orders
• Perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.)
• Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed
• Use knowledge of scales and weight measures to accurately weigh and label products
• Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift
• Vertically transfer tray up to 5 lbs., from 7” to 64” for up to 10 hours
• Vertically/horizontally transfer items up to 40 lbs., from 5” to 36”, for a distance up to 36 feet for up to 10 hours without mechanical assistance
• Adhere to all safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth