Dairy Manager

About the role

Does overseeing one of the most visited departments in our stores sound exciting? Does managing a “store within a store” sound like its right up your alley? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as the Dairy Manager!

Responsibilities

• Manage activities and functions of the Dairy Department to achieve and maximize sales and profits
• Give direction to clerks in the department while overseeing presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler
• Process/stock products according to Sprouts dairy standards
• Deliver outstanding customer service
• Provide overall direction, coordination, and evaluation of the department
• Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss
• Responsible for proper rotation of products to control freshness; remove out-of-code items
• Responsible for price changes within the department
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process
• Regularly attend and participate at in-store meetings
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager
• Confidently exercise independent judgment to address Team Member concerns
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels
• Communicate standards, expectations, policy changes, and product knowledge to team members