Dairy Manager

About the role

The Dairy Manager oversees one of the most visited departments in our stores, managing a "store within a store" environment. Responsibilities include directing clerks, ensuring product presentation and sanitation, processing and stocking products, providing exceptional customer service, controlling inventory, engaging and evaluating team members, and leading a productive team.

Responsibilities

• Give direction to clerks in the department while overseeing the presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler.
• Process/stock products according to Sprouts dairy standards.
• Deliver outstanding customer service.
• Provide overall direction, coordination, and evaluation of this department.
• Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss.
• Remove out-of-code items and ensure proper rotation of products to control freshness.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
• Regularly attend and participate at in-store meetings.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Confidently exercise independent judgment to address Team Member concerns.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.

Qualifications

• At least 18 years of age with a minimum of 2 years' retail grocery experience.
• Good communication skills; and the ability to give and take direction participating in a team environment.
• The ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• A working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
• Able to answer phones and take special orders.
• Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Be able to vertically transfer trays up to 5 lbs., from 7” to 64” for up to 10 hours, and vertically/horizontally transfer items up to 40 lbs., from 5” to 36”, for a distance up to 36 feet for up to 10 hours without mechanical assistance.
• Adhere to all safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit.

Skills

Not specified

Benefits

• Competitive pay
• Sick time plan
• Vacation accrual plan
• Career growth opportunities
• Discounts for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Paid parental leave for both mothers and fathers
• Paid holidays
• Get Paid Every Day! Sprouts offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.

Pay

The pay range for this position is $18.55 - $27.75 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant.

Schedule

Not specified