Dairy Manager

About the role

The Dairy Manager oversees one of the most visited departments in Sprouts Farmers Market stores, managing the Dairy Department to achieve and maximize sales and profits. This role involves giving direction to clerks, ensuring presentation and sanitation standards, processing and stocking products, providing exceptional customer service, controlling inventory, engaging and evaluating team members, and leading a team to deliver the finest quality of product and the greatest customer experience.

Responsibilities

• Give direction to clerks in the department while overseeing the presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler.
• Process/stock products according to Sprouts dairy standards.
• Deliver outstanding customer service.
• Provide overall direction, coordination, and evaluation of this department.
• Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss.
• Remove out-of-code items and ensure proper rotation of products to control freshness.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
• Regularly attend and participate at in-store meetings.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Exercise independent judgment to address Team Member concerns.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Create and adjust schedules and staffing levels to ensure maximum productivity and efficiency.
• Communicate standards, expectations, policy changes, and product knowledge to team members.

Qualifications

• At least 18 years of age with a minimum of 2 years' retail grocery experience.
• Good communication skills; ability to give and take direction in a team environment.
• Ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
• Able to answer phones and take special orders.
• Ability to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Vertically transfer tray up to 5 lbs., from 7” to 64” for up to 10 hours, and vertically/horizontally transfer items up to 40 lbs., from 5” to 36”, for a distance up to 36 feet for up to 10 hours without mechanical assistance.
• Adhere to all safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit.

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Paid parental leave for both mothers and fathers
• Paid holidays
• Get Paid Every Day! Sprouts offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.

Eligibility Requirements

May Apply For The Following Benefits Bonus based on company and/or individual performance Affordable benefit coverage, including medical, dental and vision Health Savings Account with company match Pre-tax Flexible Spending Accounts for healthcare and dependent care Company paid short-term disability coverage Paid holidays Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture. Our Team Member Resource Groups (TMRGs) Create Spaces For Connection, Support, And Growth. Every Team Member Is Welcome To Join One Or More Of Our Five Groups Inspiring Women at Sprouts Rainbow Alliance at Sprouts Sabor at Sprouts Soul at Sprouts Honored to Serve at Sprouts Together, these groups celebrate diversity and empower our team to thrive. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance. California Residents: We collect information in accordance with California law, please see here for more information.