DAIRY/LEAD CLERK
Smith's Food & Drug Centers · Great Falls, MT · 6 days ago
Full-time
Responsibilities
- Plan, organize, train and direct Grocery Clerks
- Perform production and customer service functions
- Maximize store sales and profits
Requirements
- Minimum Willing to weekends and holidays
- Effective written and verbal communication skills
- Demonstrate aptitude to manage people and organize workloads
- Ability to make intelligent decisions quickly
- Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
- Personal initiative and follow through to completion
- Able to work as part of a team in a fast-paced environment
- Qualified and able to operate power machinery and work with various job tools
- Understand key components of department operations
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers
- Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
Qualifications
- Past work record reflects dependability and integrity
- Knowledge of applicable laws and regulations related to employment practices, and safety
- Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors
- Organize work, train and schedule associates to consistently provide prompt courteous service
- Respond appropriately to customer or associate comments, complaints, requests, and questions
- Be prompt, tactful, calm, courteous and professional in all interactions
- Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand
- Perform and direct others in pricing and displaying of merchandise
- Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
- Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities
- Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination
- Provide input on department budgets, goals and results and maximize department and store sales and profits
- Communicate and interact with associates and customers to provide a positive impression
- Maintain equipment and facilities properly and safely in accordance with company policies and procedures
- Maintain floor, shelf and display areas clean and up to sanitary standards
- Maintain accurately updated department temperature logs on all shifts and by all clerks
- Absorb and implement new policies and procedures
- Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Skills
- Customer Service
- Teamwork
- Leadership
- Training
- Merchandising
- Inventory Management
- Product Presentation
- Customer Complaint Handling
- Computer Skills
Benefits
- Professional Development Opportunities
- Health and Wellness Programs
- Employee Discounts
- Flexible Work Schedules
Pay
Salary is commensurate with experience.
Schedule
Position requires flexibility to work weekends and holidays.