Dairy Lead

About the Role

Dairy Leads provide leadership in the dairy department by directing and managing Team Members, ordering perishable and non-perishable products and supplies, and implementing merchandising initiatives to stimulate business growth while meeting customer requirements and maximizing profits. The Dairy Lead also assists the Grocery Manager in supervising all Team Members in the dairy department.

To thrive in this position, you should be a team player who ensures the success of those around you. You are eager to support an amazing team, have the drive to grow your career in leadership, and can inspire those around you.

Responsibilities

• Develop and implement merchandising plans to meet the financial objectives of the department.
• Control department costs by monitoring and improving operations to increase profitability.
• Direct, oversee, and evaluate training for department employees to reduce turnover, promote efficiency, and control labor costs.
• Maintain a safe and clean environment to ensure health and OSHA requirements are met.
• Develop and maintain communication processes with other departments to create marketing plans that meet store financial objectives.
• Analyze the Customer Satisfaction Index and Team Member Point of View Survey to identify areas needing improvement and develop processes or procedures to address them.
• Maintain accurate department records to ensure documentation of activities is available.
• Ensure proper procedures are followed so the store meets out-of-stock percentage goals.
• Promote continuous development of employees and identify candidates for the Team Leader Development Program.
• Understand and adhere to the Collective Bargaining Agreement.
• Actively support a culture of safety, including food safety, Team Member safety, and customer safety.
• Demonstrate appropriate suggestive selling techniques.
• Conduct business with a focus on unparalleled customer service, integrity, and respect in every interaction.
• Actively participate in and promote an environment that embraces diversity, inclusion, and respect for Team Members, customers, vendors, and the community.
• Manage inventories by tracking weekly reports and ordering raw materials and supplies to meet customer requirements and maximize profits.
• Prepare, maintain, and track records concerning inventory and work processes to calculate gross monthly profit according to company policy.

Requirements

• 3 to 5 years of experience required.
• Prior experience in grocery/dairy or a related field desired.
• High school diploma or equivalent desired.
• Ability to lift up to 50 pounds.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us—because you matter.