Dairy Associate

Company Overview

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office.

Retail Professional – Heinen’s Diamond Difference Standards

• Professional Appearance - Ensure you present yourself, your team, your products, and your department in support of our Brand.
• Acknowledge - Acknowledge customers with a smile and eye contact.
• Evaluate - Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank - Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.
• Engage - Engage customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of Dairy/Frozen Department.
• Responsible for writing orders using effective pars and planning.
• Work as a team in order to complete daily tasks as needed, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Maintain all food handling and temperature standards.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Qualifications

• Possess excellent written and verbal communication skills.
• Possess a sense of urgency and the ability to work independently to achieve daily tasks.
• Possess the ability to work with minimal supervision.
• Possess the ability to frequently lift and/or move up to 50 lbs.
• Willing to work the number of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
• Willing to work the non-traditional five-day work schedule, including Saturday, Sunday, and evenings.
• Occasionally exposed to extreme conditions, hot or cold.