Jobs · Management · Illinois

D365 F&O with eCommerce Lead In IL

Caliber Smart · Chicago, IL · 4 days ago
ManagementFull-time

Key Responsibilities

  • Define the technology foundation for Phase 1, including:
    • Architecture and solution design
    • Platform strategy
    • Environment management
    • Infrastructure planning
    • Integration approaches
    • Development tooling
    • Non-functional requirements (security, scalability, performance, reliability)
  • Lead the design and implementation of finance, order management, and commerce capabilities across the Skylark platform.
  • Establish architecture standards, governance, and best practices for D365 F&O and commerce solutions.
  • Drive solution alignment across CRM, CDP, commerce, and enterprise service layers.
  • Commerce & Financial Operations Design and implement:
    • B2B and B2C commerce workflows
    • Order-to-cash processes
    • Billing and invoicing capabilities
    • Product lifecycle management processes
    • Financial operations and reporting
  • Ensure seamless transaction processing across brands, channels, and partner ecosystems.
  • Lead integration efforts between D365 F&O, D365 CE, Shopify, and other external commerce platforms.
  • Enterprise Integration & Architecture
    • Define integration patterns between:
      • Dynamics 365 Finance & Operations
      • Dynamics 365 Customer Engagement (CE)
      • Customer Data Platforms (CDP)
      • Commerce platforms
      • Enterprise services and partner ecosystems
    • Collaborate with business and technology stakeholders to ensure scalable, future-ready solutions.

Required Skills & Experience

  • Strong experience with:
    • Dynamics 365 Finance & Operations (F&O)
    • Dynamics 365 Sales
    • Dynamics 365 Customer Service
    • Omnichannel capabilities
    • Dataverse
    • Microsoft Power Platform
  • Strong understanding of:
    • Customer 360 strategies
    • Customer Data Platform (CDP) integration models
    • Event-driven architecture
    • Enterprise integration patterns
    • API-led connectivity and orchestration
  • Proven experience delivering large-scale B2B and B2C commerce solutions.
  • Deep understanding of:
    • Order management
    • Commerce operations
    • Financial processes
    • Billing and invoicing
    • Product lifecycle management

Preferred Qualifications

  • Experience integrating D365 with Shopify and other eCommerce ecosystems.
  • Experience leading enterprise digital transformation or platform modernization programs.
  • Strong stakeholder management and leadership skills.
  • Experience working in Agile delivery environments.
  • Microsoft Dynamics 365 certifications preferred.

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