D365 CRM or Copilot/AI Technical Lead - Manager

Responsibilities

• Lead the design and execution of Microsoft Dynamics 365 solutions
• Supervise and mentor team members to enhance their skills
• Deliver exceptional quality work that aligns with client needs
• Cultivate and maintain sturdy relationships with clients
• Oversee project timelines and manage client expectations
• Analyze complex requirements and develop creative solutions
• Foster a collaborative team environment that encourages growth
• Implement practices to improve service delivery and productivity

Qualifications

• Bachelor's Degree
• At least 8 years of experience with Microsoft Dynamics 365 CRM
• Microsoft Dynamics 365 CRM certification preferred
• Dynamics CRM experience in D365 Sales, Marketing, Service preferred
• In-depth knowledge of Microsoft D365 CE
• Leading technical design sessions and documenting solutions
• Managing data migrations and integration solutions
• Customizing and implementing Microsoft Dynamics 365
• Developing and utilizing Microsoft Power Platform solutions
• Possessing experience working with Microsoft FastTrack team

Benefits

• The salary range for this position is: $99,000 - $232,000
• Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
• PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

Pay

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

Schedule

Full time

Benefits

• PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

Skills

• Analyse and identify the linkages and interactions between the component parts of an entire system
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables
• Develop skills outside your comfort zone, and encourage others to do the same
• Effectively mentor others
• Use the review of work as an opportunity to deepen the expertise of team members
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements

About the role

Specialty/Competency: Microsoft Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60%