D365 Business Analyst, Supply Chain

About Us

We are on a mission to bring learning to life! At our family of companies—Learning Resources®, Educational Insights, and hand2mind—we create a unique range of toys, educational products, and supplemental curriculum trusted by teachers and loved by families alike. Voted among the Chicago Tribune’s Top Workplaces for the last six consecutive years, we are a 350-person strong, family-owned organization dedicated to helping kids succeed in school and develop a love of learning.

Our products include high-quality, hands-on learning tools like VersaTiles® and Cuisenaire® Rods, award-winning toys such as the Pretend & Play® Cash Register, the Farmer’s Market Color Sorting Set, and Toy of the Year winner Botley® the Coding Robot, as well as Educational Insights top sellers Kanoodle®, GeoSafari® Jr. series, and Playfoam™. We pride ourselves on a commitment to employee personal and professional development, a thriving culture, and a diverse, creative atmosphere.

About the Role

We are seeking a self-motivated D365 Business Analyst – Supply Chain to join our dynamic team. In this role, you will drive strategic initiatives and deliver actionable insights that shape the future of our organization. You’ll work on high-impact projects, collaborating with cross-functional teams to identify challenges, design solutions, and implement changes that create measurable business value. This is an opportunity to make a significant impact while advancing your expertise in a fast-paced, collaborative environment.

Key Performance Objectives

• Collaborate with Supply Chain Stakeholders
  • Build strong relationships with supply chain teams to gather and validate business requirements aligned with operational goals.
  • Within the first 60 days, facilitate workshops and regular meetings to capture evolving needs and ensure alignment with KPIs.
• Drive Automation Initiatives
  • Collaborate with stakeholders to design and implement automation solutions that improve efficiency and reduce manual effort.
  • Within the first 90 days, identify 2 opportunities to automate repetitive supply chain processes using D365 features and Power Platform tools.
• Support System Configuration, Deployment, and Ongoing Support
  • Provide day-to-day support for supply chain users, including troubleshooting issues, resolving configuration errors, and answering functional questions.
  • Assist in setup, testing, and deployment of supply chain features within D365, ensuring smooth rollout and minimal disruption.
  • Participate in monthly Proactive Quality Updates and semi-annual D365 upgrades, performing unit testing and user acceptance testing (UAT) to validate functionality against business requirements.
• Stay Current on D365 SCM and Industry Trends
  • Continuously research and evaluate new D365 SCM features, platform updates, and best practices.
  • Assess applicability of new D365 features and plan for adoption to keep the organization competitive and efficient.

Requirements

• A college diploma or university degree in computer science, or equivalent experience in information systems.
• In-depth, hands-on knowledge and experience with enterprise and desktop applications, including MS Dynamics 365 Finance and Supply Chain, MS Excel, and MS Word.
• Knowledge of Power Platform is a plus.
• Highly self-motivated and directed.
• Excellent written, oral, interpersonal, and presentational skills.
• Able to develop and interpret technical documentation.
• Flexible to work weekends and extended periods of time as required.
• Proven experience with troubleshooting principles, methodologies, and issue-resolution techniques.
• Good understanding of the organization’s goals and objectives.

Pay

Compensation range: $110,000 – $140,000 annual salary. Actual compensation may vary due to factors such as years of experience, skill set, and location.

Benefits

• Profit sharing bonus potential
• 401k matching
• A variety of other benefits (details can be found here)