D365 Business Analyst

Double Good is a leading fundraising app and best-in-class technology company redefining how youth organizations raise funds for the causes they care about. Teams run short, high-impact fundraisers by selling delicious popcorn through personalized Pop-Up Stores, keeping 50% of every sale. Thousands of schools and teams nationwide use Double Good to raise meaningful funds quickly and easily. Guided by our mission to create joy, Double Good also supports the Double Good Kids Foundation, a 501(c)(3) organization that exists to spark joy for children with special needs and the people who care for them through inclusive experiences and spaces that foster play, connection, and possibility. Double Good has been recognized on the Inc. 5000 list 18 times and ranked No. 13 on Crain's Chicago Business Fast 50 list in 2025, and it continues to grow while staying focused on impact.

Location: This role is hybrid based out of our Elmhurst location.

About the role

The D365 Business Analyst (Finance & Supply Chain Management) translates complex operational needs into scalable functional requirements, configures optimal system solutions, and coordinates deployment, security, and user acceptance testing across the enterprise supply chain, production, and finance networks. Responsible for leading functional strategy, configuration, and continuous optimization within Microsoft D365 F&O, with ownership spanning advanced warehousing, production, and integrated financial workflows across all manufacturing, shipping, and corporate facilities. This role is accountable for maximizing out-of-the-box system capabilities, defining user security, and validating complex integrations between standard commercial software and custom automated production solutions.

Responsibilities

• Partner directly with business stakeholders to elicit, analyze, and document operational requirements, prioritizing out-of-the-box D365 functionality over custom development.
• Design, configure, and optimize end-to-end processes across Advanced Warehousing (including wave processing and containerization), Production Control, and Finance modules.
• Formulate and maintain the D365 F&O role-based security framework and manage system-wide automated workflows, including AP automation.
• Provide day-to-day functional end-user support, investigating and resolving production issues and system bugs across all implemented D365 modules.
• Define, document, and execute comprehensive functional test requirements, guiding end-users through user acceptance testing (UAT) and system integration testing for order integrations.
• Lead the development of training collateral, business scenario documentation, system walkthroughs, and hypercare support for D365 F&O implementations and new feature releases.

Other Job Functions:

• Azure DevOps administration and release management tracking.
• Partner vendor management and technical consultant coordination.

Requirements

• Expert functional knowledge of D365 F&O Advanced Warehousing (WMS) configurations, specifically wave processing, work templates, location directives, and containerization.
• Strong functional configuration knowledge of the D365 F&O Production Control module and core Finance modules (GL, AR, AP, and Fixed Assets).
• Skilled in gathering business, technical, and functional requirements and translating them into standard D365 configurations.
• Skilled in designing, mapping, and implementing D365 system workflows (including AP automation) and role-based security matrices.
• Skilled in identifying system gaps and conducting out-of-the-box vs. customization evaluation.
• Able to support end-to-end data integrations between D365 F&O and external third-party commercial systems.
• Proven skill as a corporate presenter and facilitator, with the ability to communicate technical concepts to non-technical business stakeholders.
• Able to manage competing functional priorities in a fast-paced environment.
• 6+ years of hands-on functional analyst experience configuring, implementing, and supporting Microsoft D365 Finance & Supply Chain Management (F&O) environments.
• Bachelor's degree or equivalent practical experience required. Major: Information Systems, Supply Chain Management, Operations, Finance, or a related field.

Nice to have

• Experience with Azure DevOps for tracking requirements, bugs, and release cycles.
• Experience with D365 F&O implementations within the Manufacturing or Supply Chain industries with a Direct-to-Consumer business model.
• Experience managing D365 independent software vendor (ISV) solutions.
• Microsoft Certification within Dynamics 365 F&O (e.g., MB-330 SCM Functional Consultant or MB-310 Financials Functional Consultant).

Pay

Base Pay range for this position: $81,000 - $116,000 annually

Target Annual Bonus: 10% of base salary

The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.

Benefits

• Medical, dental, and vision coverage with plans that can fit each teammate's needs.
• Immediate vesting in our 401k plan.
• Paid time off and company-paid leaves.
• Other perks including a Popcorn Allowance (free popcorn!).

Work Authorization Requirement: This position requires current authorization to work in the United States. We do not provide visa sponsorship, including support for F-1 Optional Practical Training (OPT), STEM OPT extensions, or other temporary work authorization programs.