Cyclebar General Manager (Troy)

About the role

CycleBar is seeking a General Manager for our state-of-the-art location in Troy. Our General Managers are passionate about fitness and delivering a superior experience. They prioritize driving sales and revenue within the studio.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Membership sales
• Manage staff schedule
• Supervise CBX Teams
• Maintain cleanliness and organization of the Studio
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned
• Responsible for the acquisition of new members and the retention of existing members
• Conversion of non-membership based users to membership base
• Conduct pre-planning activities each month including strategic outreach, for securing first time rider/lead flow
• Build rapport and lasting relationships with prospective and current members. Embrace hospitality and drive the Cyclebar Culture
• General Manager will actively coach, train and educate our CBX team on Hospitality and Sales Conversion tactics. Manager will work with owner on team accountability
• Working with Studio Owner on setting Monthly, weekly, and daily targets for meeting goals
• Driving Referral business through ambassadorship

Requirements

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Reps in sales.
• Able to manage and drive 2 revenue streams: memberships and retail.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Able to excel in a fast changing, diverse environment.
• Able to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
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