Cybersecurity Program Operations Analyst

About the role

The Friday Institute for Educational Innovation is a large, multi-faceted Institute housed in a 33,000 square foot state-of-the-art facility on NC State University’s Centennial Campus in Raleigh. Our work encompasses educational research, professional development, policy and program evaluation, and direct services to schools, districts, state departments of education and public- and private sector organizations. We are deeply involved in work throughout North Carolina, leading some of the major statewide K-12 education initiatives and working closely with the Department of Public Instruction, the State Board of Education, and the majority of school districts in the State on the transition to digital teaching and learning. Since opening in 2005, the Friday Institute has developed a strong national presence, working with organizations throughout the country, and is increasingly developing international connections.

The Friday Institute supports the North Carolina Department of Public Instruction (NCDPI) K-12 Cybersecurity Program, which organizes and aligns business and technical functions across the state so that the Public School Unit (PSU) will have greater visibility into the people, processes, and technologies deployed for cybersecurity. The goal of the program is to help PSUs achieve Strong Cyber Hygiene and this position will be entirely focused on supporting this program.

The K-12 Cybersecurity Program has expanded significantly, and the core team requires additional project and operational support. Friday Institute seeks a K-12 Cybersecurity Program Operations Analyst to assist with program communications and reporting, outreach, knowledge management, data utilization and metrics, dashboard development, project coordination, and other routine but critical activities that keep the program organized and efficient.

This is a time-limited contract-based position that will provide services in support of the K-12 Cybersecurity Program under the terms, scope, and period of performance established in the applicable contract. Continuation of the position is contingent upon contract requirements, funding availability, satisfactory performance, and any applicable renewal or extension of the contract.

Work in a North Carolina PSU is ideal, but not required. Familiarity with general K-12 IT practices and cybersecurity are essential. Due to access to security-sensitive information, only U.S. citizens living in the state of North Carolina should apply. All work must be completed on a university provided and managed Macbook.

Responsibilities

• Support program communications and reporting
• Conduct outreach to Public School Units (PSUs) to help support better cyber hygiene
• Manage knowledge and documentation to ensure internal and external materials remain updated, consistent, and organized
• Leverage common GenAI platforms to support, enhance, and improve existing and future documentation and program materials
• Perform data analysis, reporting, and dashboard generation to provide utilization, impact, and ROI metrics for program services and resources to key stakeholders
• Assist with project coordination and other routine but critical activities that keep the program organized and efficient

Requirements

• B.S. in Computer Engineering, or B.S. in Computer Science, or CISSP, or 6 years of relevant cybersecurity engineering
• Working knowledge of cybersecurity principles, NIST 800 framework, and CIS controls
• Valid NC Driver’s License

Qualifications

• Knowledge and experience in project management to help manage and track program projects and initiative deliverables
• Knowledge and experience in technical writing to generate templates, streamline communications, and maintain program documentation
• Knowledge and experience performing data analysis, reporting, and dashboard generation
• Working knowledge of IT infrastructure, cybersecurity concepts/governance, and cybersecurity and privacy frameworks

Schedule

• Monday – Wednesday, 9:00 am – 5:00 pm

Pay

Anticipated hiring range: $45,000 – $60,000

Benefits

• Health Insurance for Temporary Employees
• Access to LEAD courses for career enhancement
• Free attendance at non-revenue generating sporting events
• Childcare discounts
• Wellness & Recreation Membership
• Wellness Programs to build a thriving community