Cybersecurity Analyst - Tier 2

Key Responsibilities

• Lead in-depth investigations of escalated security alerts from SIEM and other sources.
• Leverage AI-driven analytics and automation tools to accelerate threat detection, enrich investigations, and improve decision-making during incident response.
• Collaborate with Threat Intelligence, vendors, and stakeholders to assess and respond to incidents.
• Advise clients on technical countermeasures and provide updates during active incidents.
• Maintain and improve incident response playbooks and processes.
• Uphold escalation procedures and service levels.

Requirements

• 2–4 years of relevant experience or equivalent education/certifications.
• Experience with SIEM/SOAR tools, log analysis, and cyber threat investigations.
• Familiarity with artificial intelligence (AI) concepts and their application in cybersecurity operations; hands-on experience with AI-driven tools is a plus.
• Strong analytical, problem-solving, and prioritization skills.
• Excellent written and verbal communication.
• Ability to work independently and as part of a team.

Preferred

• Certifications such as Security+, GSEC, GCIA, GCIH, or CISSP.
• Familiarity with frameworks like NIST and MITRE ATT&CK.
• Commitment to continuous learning and professional growth, especially in emerging technologies like AI.

Other

• (USA) This position involves shift work; fixed 12-hour shifts, no rotation (2-2-3 schedule).