Cyber Third Party Risk Reduction (CTPRR) Senior Manager, Operations Manager

Responsibilities

Manage the end-to-end CTRPP operational lifecycle, including vendor inherent risk rating, due diligence assessments and ongoing monitoring.

Serve as the primary escalation point for complex risk assessments, vendor disputes, or critical remediation issues.

Supervise and mentor a team of risk analysts, ensuring data accuracy, consistency in risk evaluations, and adherence to established Service Level Agreements (SLAs).

Design, generate, and maintain operational dashboards, Key Performance Indicators (KPIs), and Key Risk Indicators (KRIs) for executive leadership.

Monitor third-party compliance with remediation plans, tracking open findings to resolution and escalating past-due risks.

Support internal and external audits, examinations, and regulatory inquiries by providing necessary CTRPP documentation and evidence.

Partner closely with Procurement, Legal, InfoSec, and Privacy teams to ensure a seamless and unified approach to third-party oversight.

Provide guidance and training to internal business owners on their responsibilities regarding third-party risk and compliance.

Qualifications

• High School Diploma, GED, or equivalent certification
• At least 6 years of experience in Third-Party Risk Management, Vendor Management, or Operational Risk Management
• At least 3 years of experience in IT Operations Management