Jobs · Engineering · Texas

Cyber Operate Senior Manager- Identity

Deloitte · San Antonio, TX · 3 wk ago
HybridEngineeringFull-time
We need to output HTML fragment with sections: About the role? The posting includes description. We need headings for sections present: maybe "About the role", "Responsibilities", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". We must include only sections with real content. The posting includes: description of role, responsibilities list, qualifications required and preferred, skills list, wage range (Pay), maybe benefits not mentioned except discretionary annual incentive program (could be benefits). Schedule not mentioned. Travel requirement is mentioned (50% travel) - could be part of Qualifications or maybe a separate "Travel" but not required heading. We should not create empty sections. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. No Job ID. Remove boilerplate. We need to preserve all substantive information. Let's extract: - Intro paragraph: "Deloitte helps organizations protect and grow their business by delivering risk management solutions across critical domains, including cyber. Within that environment, this role leads the delivery, growth, and continuous improvement of large-scale Identity and Access Management (IAM) managed services engagements. The Associate Vice President (AVP), IAM Managed Services will own delivery outcomes across the full IAM stack, including Identity Governance and Administration (IGA), Privileged Access Management (PAM), Access Management (SSO/MFA), and Directory Services, while also driving innovation, automation, account growth, and renewals for a large, complex client portfolio. Recruiting for this role ends on 12/31/2026." That's prose. - "Work you'll do As an Associate Vice President, Engineering Managed Services on the Cyber Operate team, you will be responsible for:" then list of responsibilities. Responsibilities list: - Lead end-to-end delivery of Identity and Access Management managed services across Identity Governance and Administration, Privileged Access Management, Access Management, and Directory Services. - Own service outcomes for blended onshore and offshore delivery teams, including service-level agreement and key performance indicator performance, service quality, staffing, and client satisfaction. - Serve as the primary delivery relationship owner for assigned accounts; lead executive governance, status reporting, incident response, risk mitigation, and financial performance management. - Drive service improvement through automation, tooling modernization, root-cause remediation, and adoption of identity-management practices across cloud, hybrid, and on-premises environments. - Lead account expansion, contract renewals, and Requests for Proposal and Requests for Information activities, including solution scoping, staffing models, delivery approaches, and pricing. - Mentor managers, leads, and engineers through career guidance, coaching, and performance management. We can put under

    Responsibilities

    with
      . - Skills list: "A successful candidate would possess these skills:" then bullet list. Skills: - Ability to work independently and collaborate as part of a team - Effective written and verbal communication skills - Meticulous attention to detail and quality of work product - Ability to build and sustain professional relationships - Ability to lead projects or workstreams - Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment - Strong interpersonal skills and professional demeanor - Ability to meet deadlines - Ability to mentor and provide clear guidance to others We can put under

      Skills

      . - Qualifications: "Qualifications Required:" then list. Qualifications Required: - 10+ years of experience in Identity and Access Management, including 5+ years in a managed services or information technology operations leadership role. - Experience implementing or operating one or more identity platforms, including SailPoint, Saviynt, One Identity, CyberArk, BeyondTrust, Okta, Ping Identity, or Microsoft Entra ID. - Bachelor's degree in computer science, information systems, information security, mathematics, decision sciences, risk management, mechanical engineering, electrical engineering, or industrial engineering - Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. - Limited immigration sponsorship may be available. Preferred: list. Preferred: - One or more certifications, including Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), SailPoint, CyberArk, or Okta certifications. - Experience deploying or managing Identity and Access Management solutions in Amazon Web Services, Microsoft Azure, or Google Cloud Platform environments. - Experience defining or refining service-level agreements and operational-level agreements, and using information technology service management tools such as ServiceNow or Remedy. - Experience using development and operations (DevOps) practices, automation or orchestration tools, identity analytics, or Privileged Access Management disaster-recovery processes. - Experience delivering consulting or professional services to clients in life sciences, manufacturing, energy, or engineering and construction, including account expansion, renewals, or proposal-response activities. - Experience leading Identity and Access Management managed services across at least two domains-Identity Governance and Administration, Privileged Access Management, Access Management/Single Sign-On/Multifactor Authentication, or Directory Services-and leading teams of 30+ team members. We can combine Required and Preferred under Qualifications heading, maybe separate subheadings? But only allowed headings are those listed; we could still have a single Qualifications section with both required and preferred as lists, maybe with

      indicating required vs preferred. But we must not invent headings not allowed. We can put a

      before each list. - Pay: "The wage range for this role takes into account ... A reasonable estimate of the current range is 163,400 to 322,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance." Thus Pay section with that prose. - Benefits: Not explicitly listed besides discretionary annual incentive program (which is part of Pay). No other benefits like health, retirement. So we should not create Benefits section unless posting actually states them. It does not. So omit. - Schedule: Not mentioned. Omit. - About the role: Could be the introductory paragraph. Could be a section "About the role". The intro paragraph describes role. We can put that under

      About the role

      . That seems appropriate. We must not repeat job title as heading; we are not. We need to output only HTML fragment. Let's craft:

      About the role

      Deloitte helps organizations protect and grow their business by delivering risk management solutions across critical domains, including cyber. Within that environment, this role leads the delivery, growth, and continuous improvement of large-scale Identity and Access Management (IAM) managed services engagements. The Associate Vice President (AVP), IAM Managed Services will own delivery outcomes across the full IAM stack, including Identity Governance and Administration (IGA), Privileged Access Management (PAM), Access Management (SSO/MFA), and Directory Services, while also driving innovation, automation, account growth, and renewals for a large, complex client portfolio. Recruiting for this role ends on 12/31/2026.

      Responsibilities

      • Lead end-to-end delivery of Identity and Access Management managed services across Identity Governance and Administration, Privileged Access Management, Access Management, and Directory Services.
      • Own service outcomes for blended onshore and offshore delivery teams, including service-level agreement and key performance indicator performance, service quality, staffing, and client satisfaction.
      • Serve as the primary delivery relationship owner for assigned accounts; lead executive governance, status reporting, incident response, risk mitigation, and financial performance management.
      • Drive service improvement through automation, tooling modernization, root-cause remediation, and adoption of identity-management practices across cloud, hybrid, and on-premises environments.
      • Lead account expansion, contract renewals, and Requests for Proposal and Requests for Information activities, including solution scoping, staffing models, delivery approaches, and pricing.
      • Mentor managers, leads, and engineers through career guidance, coaching, and performance management.

      Skills

      • Ability to work independently and collaborate as part of a team
      • Effective written and verbal communication skills
      • Meticulous attention to detail and quality of work product
      • Ability to build and sustain professional relationships
      • Ability to lead projects or workstreams
      • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
      • Strong interpersonal skills and professional demeanor
      • Ability to meet deadlines
      • Ability to mentor and provide clear guidance to others

      Qualifications

      Required:

      • 10+ years of experience in Identity and Access Management, including 5+ years in a managed services or information technology operations leadership role.
      • Experience implementing or operating one or more identity platforms, including SailPoint, Saviynt, One Identity, CyberArk, BeyondTrust, Okta, Ping Identity, or Microsoft Entra ID.
      • Bachelor's degree in computer science, information systems, information security, mathematics, decision sciences, risk management, mechanical engineering, electrical engineering, or industrial engineering
      • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
      • Limited immigration sponsorship may be available.

      Preferred:

      • One or more certifications, including Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), SailPoint, CyberArk, or Okta certifications.
      • Experience deploying or managing Identity and Access Management solutions in Amazon Web Services, Microsoft Azure, or Google Cloud Platform environments.
      • Experience defining or refining service-level agreements and operational-level agreements, and using information technology service management tools such as ServiceNow or Remedy.
      • Experience using development and operations (DevOps) practices, automation or orchestration tools, identity analytics, or Privileged Access Management disaster-recovery processes.
      • Experience delivering consulting or professional services to clients in life sciences, manufacturing, energy, or engineering and construction, including account expansion, renewals, or proposal-response activities.
      • Experience leading Identity and Access Management managed services across at least two domains-Identity Governance and Administration, Privileged Access Management, Access Management/Single Sign-On/Multifactor Authentication, or Directory Services-and leading teams of 30+ team members.

      Pay

      The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 163,400 to 322,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

      We should not include any extra sections like Benefits or Schedule. Check for any boilerplate: we removed recruiting end date? Actually we kept it in About the role. That's substantive. Check for any duplicated lines: none. Check for any place

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