Cyber Crime Sr. Specialist (Cyber Threat exp. required)
Bank of America · Denver, CO · 1 mo ago
Information TechnologyFull-time
Position Summary
Serves as SME and strategic advisor on email and domain-based threats, including phishing, spoofing, domain/typo-squatting, and brand impersonation. Designs and maintains Cyber Brand Defense control frameworks and operations, including playbooks, workflows, asset inventories, and performance metrics. Drives Cyber Brand Defense leadership and stakeholder alignment.
Responsibilities
- Serve as SME and strategic advisor on email and domain-based threats, including phishing, spoofing, domain/typo-squatting, and brand impersonation.
- Develop and execute scalable Cyber Brand Defense strategies to reduce risk and strengthen proactive threat disruption.
- Partner with Global Technology to enhance email authentication, domain security, and preventative control adoption.
- Design, document, and govern brand abuse control frameworks, including playbooks, workflows, procedures, and performance metrics.
- Collaborate with Legal and external partners to execute domain protection strategies, abuse escalations, and malicious asset takedowns.
- Maintain and enhance inventories of critical assets (domains, subdomains, brands, keywords, logos, safelists, etc.) to support protection efforts.
- Drive operational excellence by partnering with Operations teams to improve threat detection, prioritization, and sustainable remediation processes.
- Lead advanced threat and trend analysis, translating insights into actionable strategies and continuous control improvements.
- Champion automation and orchestration initiatives to reduce time to action, improve scalability, and increase operational efficiency.
- Provide strategic leadership across Cyber Brand Defense, including executive communications, vendor oversight, risk prioritization, and enterprise stakeholder engagement.
Required Qualifications
- Cyber Threat experience.
- Strategic approach to defensive protection and complex threat landscapes.
- Experience with email and domain-based threat landscapes, including phishing, spoofing, domain/typo-squatting, and brand impersonation.
- Strong working knowledge of email authentication protocols (SPF, DKIM, DMARC) and their implementation, monitoring, enforcement.
- Proven ability to analyze threat trends and translate intelligence into actionable remediation and prevention strategies.
- Demonstrated experience developing, documenting, and maintaining controls, procedures, and operational metrics.
- Executive-ready communications judgment and discretion; ability to engage senior leaders with credibility and professionalism.
- Exceptional written and verbal communication skills; ability to translate complex risk into clear, executive-level insights and recommendations.
- Ability to lead and influence without formal authority across Lines of Business, Technology, Legal, and Risk stakeholders.
- Experience managing vendors and external partners, including tracking, escalation, and SLA governance.
- Experience working with external partners and vendors (e.g., registrars, hosting providers, security vendors) to disrupt and mitigate threats.
- Strong understanding of cybersecurity risk management principles and control frameworks.
- Demonstrated capability to drive process improvement, automation, and operational scalability.
- Strong analytical, problem-solving, and decision-making skills in fast-paced, threat-driven environments.
- Proficiency with operational tracking and reporting tools (e.g., Jira, Excel, PowerPoint or equivalent).
Desired Qualifications
- Experience with DMARC enforcement at scale.
- Familiarity with domain monitoring and threat intelligence tools (e.g., brand monitoring platforms, passive DNS, certificate transparency logs).
- Knowledge of legal and regulatory processes related to domain takedowns, UDRP, and brand protection enforcement.
- Experience supporting or leading incident response for phishing campaigns, BEC, or large-scale domain abuse.
- Background in automation/orchestration tools or scripting to improve cyber operations (e.g., SOAR platforms).
- Understanding of content delivery networks (CDNs), hosting infrastructure, and website builder ecosystems from an abuse perspective.
- Exposure to financial services cybersecurity or fraud risk environments.
- Familiarity with emerging threat actor tactics, techniques, and procedures (TTPs) related to brand abuse and social engineering.