CX/UX Designer (Tax & Accounting) - Hybrid (TX/KS/NJ/FL/GA/NY/IL) R0056839

About the Role

In the CX/UX Designer role, you will build upon your UX design foundation to take on more responsibility in shaping user experiences. You will engage in designing more detailed wireframes, user flows, and interactive prototypes while contributing to user research and usability testing efforts. This position allows you to further hone your skills and collaborate more closely with cross-functional teams.

Hybrid: Eight days a month we come together in the closest office (TX/KS/NJ/FL/GA/NY/IL) within 50 miles to experience the value of connecting with colleagues. You will report to the Lead CX/UX Designer and work under the leadership of the Director, CX/UX Design DXG. This role is a part of DXG | UX/CX COE Wolters Kluwer DXG U.S., Inc. (Tax & Accounting).

About Us

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Skills

• Wireframing: Intermediate skills in creating detailed wireframes and user flows.
• User Research: Competence in planning and conducting user research and synthesizing findings.
• Prototyping: Ability to create interactive prototypes that effectively communicate design concepts.
• Usability Testing: Proficiency in conducting usability tests and deriving actionable insights.
• Design Systems: Knowledge of maintaining and using design systems and style guides.
• Collaboration: Strong teamwork and communication skills to work effectively with cross-functional teams.
• Presentation: Ability to effectively present and justify design decisions to stakeholders.
• Iteration: Skills in iterating design solutions based on user feedback and testing outcomes.

Responsibilities

• Create user-facing experiences that incorporate AI, machine learning, and automation into tax and accounting workflows.
• Create wireframes, storyboards, and user flows with moderate supervision.
• Conduct user research sessions and compile feedback for actionable insights.
• Develop interactive prototypes to communicate design intentions.
• Absorb and assist in leading usability testing and analyzing findings to improve designs.
• Contribute to the development and maintenance of design systems and style guides.
• Collaborate with product managers and developers to align user needs with business goals.
• Present design concepts and research findings to stakeholders.
• Implement user feedback to iterate and refine design solutions.
• Stay informed on UX trends and share relevant insights with the team.
• Support junior team members and provide guidance as needed.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.