CWI Remote Operations Professional

About the role

The Remote Operations Professional supports completions operations from one of our onshore remote operation centers. This role ensures job execution is in full compliance with customer contract requirements by strictly adhering to our Managing the Job Cycle process. As the primary communication link, the Remote Professional shares job details, monitors tool performance, and provides real-time work instructions to the Region and Field Specialists when needed. Additionally, this role oversees all operational steps, remotely monitors daily well site activities, and delivers technical support both before and after operations.

Responsibilities

• Ensuring compliance with Manage the Job Cycle (eMtJC)
• Real time execution and direction of well site activities from remote hub location
• Executing the operational plan in accordance with the approved program
• Cascading all operational decisions and updates from well site to all parties involved
• Engaging with responsible focal points to determine appropriate actions
• Provides adequate connection to Product Line and AMO Support as needed
• Conducting business in accordance with company HSE & compliance expectations
• Coordinating with Operations Job Timing
• Participate in pre-job meetings
• Review procedures
• Review Simulations
• Coordinating and manage in Real Time Data Monitoring of Job Execution
• Daily oversight on job progress at well-site prior to job execution
• Review field reports daily and/or obtain job status updates from customer and/or operations
• Identify potential issues and address or elevate as necessary
• Attending morning operator's meetings if possible
• Taking calls from well sites on technical issues
• Communicating with Operations Coordinators regularly
• Evaluating job information to prepare Post-Job Report for delivery to Customer
• Capture lessons learned, and KPIs
• Supporting peer reviews of critical job designs per sub product line requirement
• Shall provide support throughout the job cycle specifically operational readiness & execution phases
• Supporting reliability & service delivery in incident Investigation & implementation of root cause analysis/corrective actions
• Available to provide 24/7 support especially for critical operations
• Any other reasonable business request as required

Requirements

• Bachelor's degree (or Global degree equivalent) in Science, Technology, Engineering or Mathematics or equivalent relevant industry experience
• Strong communication skills, written and verbal
• Analytical approach to problem solving and be motivated and focused on results
• IT Skills - Software Applications for Remote Monitoring and Support
• Prior field experience in the Product line
• Excellent communicator, able to build a strong network with various stakeholders across business units
• Courage to Stop Work when you feel unsafe or experience unsafe conditions
• Strong IT skills, and the ability to multitask whilst using technical equipment
• Excited to learn new technical skills with regards to digital oilfield and various transmission protocols
• Thrive in a fast-moving environment and enjoy the need to react quickly to find solutions to problems
• This position requires current work authorization in the country of employment. The employer is unable to provide or continue work authorization sponsorship for this role

Schedule

You'll work a rotational schedule with 12-hour shifts, balanced by generous time off to recharge.

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
• Eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
• Choice of coverage options that best suit your needs
• Eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies