Customs Trade Specialist

About the role

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated damages and penalties through classification and the applications of proper duty preference. Work closely with other internal staff, departments, other FedEx opcos, customers and government agencies to deliver high level of service to customers.

Responsibilities

• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGAs (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements
• Adhere to all international importing and exporting regulations
• Process agency brokerage shipments
• May handle remote filings
• Performs entry reconciliations as needed
• Ensure all government and organizational policies are followed
• Follow up on Customs matters and resolve problems
• Performs entry reviews as needed
• Performs other duties as assigned

Requirements

• HS Diploma or GED required
• Minimum of 6 months work experience required
• Minimum of 12 months of industry experience preferred
• A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment

Qualifications

• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Problem solving Skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
• Knowledge of customs regs, harmonized tariff schedules preferred

Pay

• $21.14-$29.59 USD Hourly

Schedule

• Monday-Friday 8:00am-5:00pm CST
• Hybrid – this is a variable remote role, with some work from home opportunity and some in the office work, dependent on company policy
• Mandatory overtime may be required during periods of high volume
• Working on company-recognized holidays may be necessary

Benefits

• Paid Training Provided
• Health, vision and dental insurance
• Retirement
• Tuition reimbursement