Customs Specialist, Importer Security Filing (ISF)

Duties and Responsibilities

• Create ISF’s using data received from operating systems, templates and documentation/instructions from customers.
• Validate ISF data for accuracy using commercial documentation prior to transmission to CBP.
• Monitor CBP response messages and take the required actions to resolve warning messages, rejections and/or no bill match responses.
• Manage and attend to all incoming communication, documents and similar as it relates to the ISF transaction.
• Communicate and resolve all issues impacting ISF compliance.
• Implement new ISF Customers in accordance with the customer implementation and set-up procedures in ISF policy.
• Utilize system reports and other information to identify improvements in processes at a customer or departmental level.
• Respond timely to internal and external requests for information and provide education on ISF as required
• Adhere to company ISF policies and all related documentation.
• Adhere to all related CBP regulations

Educational background / Work experience

• 3+ years of experience in customs brokerage or related field.
• Experience with import and export documentation and customs clearance procedures.
• Familiarity with international trade and transportation processes.

Skills & Competencies

• Strong knowledge of customs regulations and procedures.
• Proficiency in using customs brokerage software and systems.
• Excellent attention to detail and accuracy in preparing customs documentation.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Familiarity with international trade agreements and requirements.
• Knowledge of transportation and logistics operations.
• Proficiency in using Microsoft Office suite.

Preferred Qualifications

• Bachelor's degree in international trade, supply chain management, or a related field.
• Customs broker license or certification.
• Experience working with a variety of commodities and industries.
• Familiarity with Automated Commercial Environment (ACE) and other customs clearance systems.
• Experience with specialized customs processes such as bonded warehousing, drawback, or temporary importation.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using customs brokerage software and systems.
• Familiarity with Microsoft Office suite (Word, Excel, Outlook).
• Ability to quickly learn and adapt to new software and technology platforms used in the transportation and logistics industry.