Customs Specialist
About the role
In this role, you will be responsible for auditing and processing customs entries, including the pre-keying and filing of entries with U.S. Customs and Border Protection (CBP). You will be reviewing and analyzing import documentation, ensuring accuracy and compliance with customs regulations, and processing entries in a timely manner. You will also support various customs brokerage activities and perform other duties related to customs entry management as required.
Responsibilities
- Accurately classify merchandise using the Harmonized Tariff Schedule (HTS) to determine appropriate duty rates.
- Thoroughly review and input shipment data into customs brokerage systems (e.g., Cargowise) to generate complete and compliant customs entries.
- Prepare necessary documentation including invoices, packing slips, and certificates of origin for customs clearance.
- Monitor entry status and follow up with Customs and Border Protection (CBP) on any discrepancies or delays.
- Proactively communicate with clients regarding shipment status, potential issues, and required documentation.
- Build strong relationships with clients by delivering consistent, high-quality service and exceeding expectations.
- Collaborate with internal teams to ensure seamless coordination of import logistics.
- Stay updated on evolving customs regulations and industry best practices to maintain compliance.
- Identify and escalate potential compliance risks to management.
- Conduct thorough document audits to ensure accuracy and adherence to customs laws.
- Participate in internal compliance training programs and analyze customs data to identify trends and potential areas for improvement.
- Generate reports on key performance indicators (KPIs) related to customs clearance efficiency and compliance.
- Monitor and manage entry processing times to meet client deadlines.
Requirements
- A high school diploma or GED certificate is preferred.
- 2+ years' experience in Customs Clearance and Customer Service.
- Working knowledge of Cargo Wise.
- Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations, and other government agency requirements.
Qualifications
- Basic computer literacy.
- Strong organizational and attention to detail skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Skills
- Customs Clearance.
- Customer Service.
- Document Preparation and Audit.
- Compliance with Customs Regulations.
- Communication and Interpersonal Skills.
Benefits
The target wage range for this position is between $25.00 and $28.85. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations.
Pay
The target wage range for this position is between $25.00 and $28.85.
Schedule
Flexible schedule to accommodate the needs of the position and the customer base.
Who we are
Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment).