Customs Entry Writer I

About the role

The Entry Writer I position works within the CHB team overseeing the accurate and timely submission of customs entries for clearance of in-bound cargo through US Customs and facilitating the delivery of freight to customers. The Entry Writer serves as a customer advocate and must possess good customer service skills. Incumbents in this position may be promoted from administrative operations positions to learn to become an entry writer.

Responsibilities

• Receive and review documentation to input and transmit data for CBP release of shipments.
• Follow SOP’s for each customer on the correct method and data required for preparing an entry.
• Use product files for identification of HTS details on the commercial invoice
• Work with other team members or supervisor on entry tasks for the release of cargo and exceptions to established clearance requirements
• Organize their work to identify the status of every file through every phase of the CBP entry process.
• Confirm to customers the release details through pre-established communications protocols
• Responsible for meeting KPI’s (Key Performance Indicators) for Import operations
• Track and trace shipments and coordinate with steamship lines, freight forwarders and CFS on the availability of imported shipments
• Arrange with trucking companies the pick-up and delivery of freight
• Coordinate with supervisors’ delivery exceptions and special delivery instructions
• Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions.
• Complete all other duties as assigned by supervisor or manager

Qualifications