Customs Entry Writer

Location: Pomona, CA | Compensation: $23.50–$28.50/hour | Job Type: Full-Time, On-Site

About the Role

Join a growing international logistics team at a well-established customs brokerage and logistics firm. This is an excellent opportunity for someone with customs brokerage, freight forwarding, or import logistics experience who enjoys working in a fast-paced, customer-focused environment. Whether you're an experienced Customs Entry Specialist or have a background in international logistics and supply chain, this position offers long-term career growth with a stable and respected organization serving clients worldwide.

Responsibilities

• Prepare and process customs entries and import documentation for ocean and air freight shipments.
• Ensure shipments comply with U.S. Customs regulations and government agency requirements.
• Classify imported goods using the Harmonized Tariff Schedule (HTS) and assist with duty calculations.
• Coordinate with customs brokers, freight forwarders, carriers, truckers, CFS warehouses, and customers to facilitate timely deliveries.
• Track and monitor shipments, providing proactive updates on shipment status and delivery timelines.
• Verify customs clearance and freight release before scheduling final delivery.
• Resolve shipment discrepancies and documentation issues quickly and accurately.
• Maintain strong working relationships with customers, carriers, and internal departments.
• Ensure accuracy and compliance with all import/export documentation and company procedures.
• Deliver outstanding customer service while managing multiple shipments and deadlines.

Requirements

• Minimum 1 year of experience in one or more of the following: Customs Brokerage, Import Operations, Freight Forwarding, International Logistics, or Supply Chain Operations.
• Experience preparing customs entries or import documentation preferred.
• Strong understanding of import processes and customs regulations.
• Excellent organizational and multitasking skills.
• Strong communication and customer service abilities.
• Proficient with Microsoft Office and computer-based logistics systems.
• Fluent in English (reading, writing, and speaking).

Preferred Qualifications

• Bachelor’s degree or coursework in International Business, Supply Chain Management, Logistics, or Transportation.
• Bilingual in one or more of the following languages: Mandarin, Vietnamese, Korean, or Japanese.
• Experience with tariff classification (HTS) and customs compliance.
• Experience working with freight forwarding, ocean freight, air freight, or customs brokerage operations.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Vacation
• Personal Days
• Annual Bonus
• Performance Bonus

Pay

$23.50–$28.50/hour

Ideal Background

This opportunity is an excellent fit for professionals with experience as:

• Customs Entry Specialist
• Customs Broker Assistant
• Import Coordinator
• Import Specialist
• Logistics Coordinator
• Freight Forwarding Coordinator
• Ocean Import Coordinator
• Air Import Coordinator
• International Logistics Coordinator
• Customs Documentation Specialist
• Supply Chain Coordinator
• Import Operations Coordinator