Customs Entry Writer

About the role

Omnitrans, part of the Fracht Group is seeking an experienced Import Specialist – Customs Entry Writer & Import Forwarding to join our New York/Long Island team. The ideal candidate will have hands-on Customs entry writing and import forwarding experience, with the ability to manage shipments from arrival through Customs clearance and final delivery. We are looking for a proactive, detail-oriented professional who takes ownership, solves problems, and provides excellent customer service.

Duties And Responsibilities

• Process U.S. Customs and Participating Government Agency (PGA) entries for clearance of imported goods.
• Review import documentation for accuracy, completeness, and compliance with applicable regulations.
• Ensure timely filing of Importer Security Filings (ISF) and Customs entries.
• Review and apply HTS classifications and applicable duties, taxes, fees, and tariff requirements.
• Ensure compliance with applicable government agencies, including FDA, USDA, EPA, USFWS, DOT, FCC, and others.
• Identify and resolve entry discrepancies, Customs holds, examinations, and other clearance issues.
• Communicate with CBP, customers, and internal stakeholders to resolve Customs-related matters.
• Support post-entry corrections and other post-entry activities, as needed.
• Manage import air and ocean shipments from pre-alert and arrival through Customs clearance, release, and final delivery.
• Review commercial invoices, packing lists, air waybills, bills of lading, arrival notices, and other import documentation.
• Coordinate cargo availability and release with airlines, ocean carriers, terminals, warehouses, and other service providers.
• Coordinate final delivery with truckers and transportation providers.
• Communicate with overseas offices and agents regarding shipment documentation, status, and operational requirements.
• Track shipments and provide customers with timely and proactive status updates.
• Identify and resolve shipment delays, discrepancies, storage exposure, and other operational issues.
• Build and maintain strong relationships with internal and external customers.
• Provide proactive, professional, and timely communication throughout the shipment process.
• Manage multiple shipments and competing priorities in a fast-paced, time-sensitive environment.
• Take ownership of operational issues through resolution and escalate when appropriate.
• Maintain a high level of accuracy, compliance, on-time performance, and customer service.
• Maintain accurate shipment documentation, milestones, and billing/cost information in CargoWise.
• Collaborate effectively with internal teams, customers, overseas offices, carriers, and vendors.
• Perform other duties as assigned.

Qualifications

• Minimum 3–5 years of Customs brokerage/entry writing experience.
• Hands-on import air and ocean forwarding experience.
• Strong working knowledge of U.S. Customs regulations, HTS classification, ISF filings, and applicable PGA requirements.
• Ability to independently manage import shipments from pre-alert/arrival through Customs clearance and final delivery.
• Strong attention to detail with effective analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication and customer service skills.
• Highly organized and able to manage multiple priorities in a fast-paced, time-sensitive environment.
• CargoWise experience strongly preferred; proficiency in Microsoft Office required.
• U.S. Customs Broker License is a plus, but not required.