Customs Entry Writer

About Us

D.B. Group S.p.a. was founded in Italy more than 45 years ago and has grown into a leading multinational company in the logistics & transports industry. With more than 70 branches worldwide, we are committed to providing our clients with cutting-edge solutions in shipping, logistics, and customs consultancy. Our goal is to ensure that people feel inspired, motivated, and equipped to express their passion and professionalism within an inclusive and welcoming work environment. We believe that diversity enriches our team and fosters an innovative and dynamic workplace. We actively encourage applications from individuals of all genders, ages, sexual orientations, ethnic backgrounds, abilities, and cultural experiences.

Responsibilities

• Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S. Customs and Partner Government Agencies (PGA).
• Enter required shipment data and customs data into the brokerage software.
• Communicate and provide timely responses to US Customs or other PGAs, clients, coworkers, and supervisors in a clear and concise manner.
• Review and monitor all Customs rejections.
• Prioritize work based on estimated time of arrival (ETA), product service level, last free day, and transportation mode.
• Ensure exceptional customer service, under limited supervision, by proactively informing clients of shipment status.
• Classify entries as per the client SOP, Parts Database, and/or direction from Licensed Customs Broker/Classification Specialist.
• Adhere to all company policies, procedures, and guidelines, assigned work schedules, and attendance requirements.

Requirements

• Bachelor’s, GED, or High School Diploma.
• Organized, detail-oriented, and exceptional problem-solving skills.
• In-depth knowledge of classification, FDA, and clearance-related requirements.
• Minimum of 3 to 5 years of experience in Entry Writing.
• Experience in International Logistics, Cross-Border Transportation, and Supply Chain.
• Sound knowledge of US Customs rules and regulations; ability to read and understand regulatory language and troubleshoot basic Customs entry issues (ABI, ACE-related, AMS).
• Computer knowledge is a must (Cargowise experience will be a plus).
• Good communication and customer service skills.

Location

Stockbridge (Atlanta)

Pay

Gross Annual Salary: $55,000 – $70,000, commensurate with experience and seniority.

Benefits

• Paid Time Off (PTO), including Vacation Time and Sick Time.
• Work-Life Balance initiatives and flexible work arrangements.
• Health insurance (medical, dental, vision).
• Flexible Spending Account (FSA) / Health Savings Account (HSA).
• 401(k) retirement plan with employer match.
• Life and disability insurance.
• Employee Assistance Programs (EAP).
• Flexible Work: Flexible working arrangements depending on the role and operational context.
• Training & Development: Targeted programs supporting both technical and soft skills growth.
• Performance Rewards: Bonuses and incentive programs recognizing effort and achievement.
• Welfare & Well-being: Welfare plan and initiatives designed to support personal and professional well-being.