Customs Entry Writer

Location: Fayetteville, TX 78940 (Remote or Hybrid available)

About Us

ACM Logistics & Consulting Inc. is an established U.S. Customs broker serving importers throughout the United States. We pride ourselves on accuracy, responsiveness, and exceptional customer service. We are a close-knit team where accuracy, integrity, and exceptional customer service matter. Every team member has an opportunity to make a meaningful impact.

Responsibilities

• Prepare and file customs entries including CBP Forms 7501, 3461, and 7355.
• Coordinate and monitor customs exams and release processes.
• Communicate with CBP, PGA agencies, and clients to ensure timely clearance.
• Validate HTSUS codes and trade remedies with the importing client.
• Maintain accurate documentation and compliance with U.S. Customs regulations.
• Utilize systems such as NetCHB or similar platforms for entry processing.
• Collaborate with internal teams to resolve entry discrepancies and ensure client satisfaction.
• Create and maintain detailed standard operating procedures (SOPs) tailored to specific clients, ports of entry, and importing carriers to ensure consistent and compliant processing.

Qualifications

• 3-5 years of experience in customs brokerage or import operations.
• Familiarity with CBP Forms 7501, 3461, and 7355, and a solid understanding of customs clearance and HTSUS validation.
• Proficiency in NetCHB (or similar entry platforms) and Google Workspace (Docs, Sheets, Gmail, Drive).
• Strong attention to detail, sharp organizational skills, and excellent problem-solving abilities.
• Reliable high-speed internet connection and a professional, secure home workspace. Successful candidates must be comfortable working independently.

Preferred Skills

• Knowledge of Partner Government Agency (PGA) requirements (FDA, USDA, EPA, etc.).
• Bilingual capabilities (English/Spanish or English/Chinese) are a strong plus.
• Ability to manage multiple shipments simultaneously.
• Excellent written communication.
• Strong customer service skills.
• Ability to work independently in a remote environment.
• Willingness to learn new technologies and process improvements.

Benefits

• Health Insurance
• Simple IRA
• Paid Time Off

Pay

Salary Range: $50,000–$58,000/year