Customs Entry Writer
About the role
The CHB Operations Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a small group of client accounts by expediting their shipments from start to finish; by developing familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.
Responsibilities
- Own all CHB operations services for the customers assigned to them, including but not limited to:
- Providing customer service to assigned customers and assisting customers with questions and requests for information.
- Processing Customs entries and PGA for clearance of goods, ensuring full compliance of all Customs and PGA regulations.
- Opens entry files, and subsequently processes entries according to outlined KPI.
- Clears shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.
- Completes customer billing and/or other required reports.
- Completes tracking and tracing for inbound shipments.
- Coordinates Operations for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
- Maintain customer SOPs and make updates as needed.
Requirements
- Minimum 2 years of CHB experience - 12 months of industry experience preferred.
- Cargo Wise experience highly desired.
- Excellent verbal and written communication skills with the ability to communicate confidently.
- Persistently drives issues to closure.
- Well organized, detail oriented – especially when working under pressure.
- Works together with others in the business unit to achieve results, fosters teamwork.
- Able to multi-task in a fast-paced environment.
- Bachelor’s degree preferred but not required, or equivalent work experience.
- Customs House Brokerage License preferred but not required.
Qualifications
- Minimum 2 years of CHB experience - 12 months of industry experience preferred.
- Cargo Wise experience highly desired.
- Excellent verbal and written communication skills with the ability to communicate confidently.
- Persistently drives issues to closure.
- Well organized, detail oriented – especially when working under pressure.
- Works together with others in the business unit to achieve results, fosters teamwork.
- Able to multi-task in a fast-paced environment.
- Bachelor’s degree preferred but not required, or equivalent work experience.
- Customs House Brokerage License preferred but not required.
Skills
- Excellent verbal and written communication skills.
- Detail-oriented and able to work under pressure.
- Ability to coordinate and manage multiple tasks simultaneously.
- Experience with Customs and PGA regulations.
- Knowledge of shipping and logistics processes.
Benefits
Full-time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.
Pay
$56,000 - $60,000*
Schedule
Full-time
Contact Information
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.