Customs Director
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to output only HTML fragment.
Let's extract content.
Intro paragraph: "The Director, Custom & Clinical Solutions is responsible for leading PSX Custom Solutions business, with full portfolio, operational, and financial accountability (P&L). The role defines and executes the long-term strategy for the Custom portfolio, translating customer needs into commercially successful solutions while building scalable capabilities that enable transition into standardized products and future diagnostic applications. This leader drives business growth by combining strong leadership with deep understanding of the diagnostic and regulatory landscape. The Director leads a multidisciplinary organization responsible for the business aspects, the strategy, and the technical development, fostering a customer-centric culture that balances innovation, technical feasibility, and profitability. The Director partners closely with Business Development, Commercial, R&D, Operations, Legal, Quality, Finance, and Thermo Fisher clinical teams to ensure successful execution of customer projects while developing a scalable Custom business model."
That's About the role.
Responsibilities: Under "How will you make an impact:" there are subheadings: Business Leadership, Portfolio Strategy, Customer & Commercial Leadership, Business & Financial Management, Regulatory & Market Leadership, Organizational Leadership, Cross-functional Leadership. Each with bullet points (some are sentences). We need to capture all bullet points as list items.
Let's extract each bullet:
Business Leadership:
- Own the Custom & Clinical Solutions business with full P&L responsibility.
- Define and execute the long-term strategy for the Custom portfolio.
- Drive profitable business growth through effective portfolio management, pricing, and resource allocation.
- Develop annual operating plans, revenue forecasts, and profitability targets.
Portfolio Strategy:
- Define the strategic direction and roadmap for the Custom business.
- Prioritize investments based on strategic value, customer impact, technical feasibility, and financial return.
- Lead the transition of successful custom projects into standard products in collaboration with Translational R&D and Product Management.
Customer & Commercial Leadership:
- Build trusted relationships with pharmaceutical, biotechnology, diagnostics, and academic customers.
- Partner with Business Development and Commercial teams to identify and prioritize strategic opportunities.
- Translate customer requirements into differentiated and commercially viable solutions.
- Lead executive customer discussions and complex negotiations.
Business & Financial Management:
- Own project financials, business cases, and pricing strategies.
- Ensure pricing reflects market value while maintaining healthy margins.
- Review portfolio performance and optimize resource allocation.
- Implement KPIs and dashboards for revenue, pipeline, profitability, and project execution.
Regulatory & Market Leadership:
- Maintain strong understanding of the diagnostic market and evolving regulatory landscape.
- Ensure portfolio strategy aligns with future clinical and diagnostic opportunities.
- Partner with Regulatory and Quality organizations to enable compliant solution development.
Organizational Leadership:
- Lead and develop a multidisciplinary team focused on execution, collaboration, and customer success.
- Drive change management and organizational development.
- Foster an entrepreneurial mindset while ensuring disciplined execution.
- Coach leaders and build future organizational capabilities.
Cross-functional Leadership:
- Lead cross-functional governance to ensure alignment between customer needs, business priorities, and technical execution.
- Collaborate closely with: Business Development, Commercial, Product Management, R&D, Translational R&D, Operations, Regulatory Affairs, Quality, Finance, Clinical Affairs
We could treat the last as a sentence; maybe break into list items? It's a sentence with colon then list. Could be one item.
Requirements: Under "How will you get here:" includes Education and Experience.
Education:
- PhD or Master's degree in Life Sciences, Biotechnology, Molecular Biology, Bioengineering, or related field.
- MBA or equivalent business education is preferred.
Experience:
- 12+ years of leadership experience in Life Sciences, Diagnostics, Biotechnology, or Healthcare.
- Proven experience in Product Management, Business Development, General Management, or Strategy.
- Experience owning business performance and financial accountability.
- Strong understanding of diagnostics, regulated products, and pharmaceutical customer workflows.
- Demonstrated success leading cross-functional organizations and complex customer engagements.
Success in this role includes: list of metrics; could be considered as "Success metrics" but not a standard heading; maybe we could include under Responsibilities or a separate section like "Success Measures". But headings limited to given list; we could put under Responsibilities or maybe a separate section "Success" not in list; better to incorporate into Responsibilities? But it's about success criteria; maybe treat as "Requirements"? Not exactly. Could be omitted? But we must preserve ALL substantive information. So we need to include it somewhere. Could create a section "Success Metrics" but not allowed headings. Could put under Responsibilities as additional bullet list? Might be okay. Or we could create a section "Qualifications" and put success metrics there? But qualifications usually about candidate qualifications; success metrics are about role outcomes. Could be considered "Requirements"? Not ideal.
We could create a section "Success" but not in allowed headings; but instructions: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should use those headings when appropriate. It doesn't forbid other headings, but says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should map content to those headings.
Thus we need to fit success metrics into one of those: maybe under Responsibilities (as outcomes) or under Requirements (as expected achievements). I'd put under Responsibilities as additional bullet list after the impact list? But that might blur.
Alternatively, we could create a section "Qualifications" and put success metrics there? Not ideal but still a heading.
Better: Use "Requirements" for education/experience, and "Qualifications" for success metrics? Actually qualifications often refer to candidate qualifications; success metrics are about performance expectations, could be under "Responsibilities" as expected outcomes.
I'll put success metrics under Responsibilities as a separate bullet list labeled maybe "Success Metrics:" but we need to keep as list items; we can just add them as list items under Responsibilities without subheading.
Thus Responsibilities will include all impact bullets plus success metrics bullets.
Now Benefits: we have list.
Pay: salary range and variable bonus.
Schedule: Work Schedule Standard (Mon-Fri).
Also maybe "Environmental Conditions Office Director, Custom & Clinical Solutions" could be location; but not needed.
Now produce HTML.
Structure:
About the role
... (intro paragraph)
Responsibilities
- Own the Custom & Clinical Solutions business with full P&L responsibility.
- Define and execute the long-term strategy for the Custom portfolio.
- Drive profitable business growth through effective portfolio management, pricing, and resource allocation.
- Develop annual operating plans, revenue forecasts, and profitability targets.
- Define the strategic direction and roadmap for the Custom business.
- Prioritize investments based on strategic value, customer impact, technical feasibility, and financial return.
- Lead the transition of successful custom projects into standard products in collaboration with Translational R&D and Product Management.
- Build trusted relationships with pharmaceutical, biotechnology, diagnostics, and academic customers.
- Partner with Business Development and Commercial teams to identify and prioritize strategic opportunities.
- Translate customer requirements into differentiated and commercially viable solutions.
- Lead executive customer discussions and complex negotiations.
- Own project financials, business cases, and pricing strategies.
- Ensure pricing reflects market value while maintaining healthy margins.
- Review portfolio performance and optimize resource allocation.
- Implement KPIs and dashboards for revenue, pipeline, profitability, and project execution.
- Maintain strong understanding of the diagnostic market and evolving regulatory landscape.
- Ensure portfolio strategy aligns with future clinical and diagnostic opportunities.
- Partner with Regulatory and Quality organizations to enable compliant solution development.
- Lead and develop a multidisciplinary team focused on execution, collaboration, and customer success.
- Drive change management and organizational development.
- Foster an entrepreneurial mindset while ensuring disciplined execution.
- Coach leaders and build future organizational capabilities.
- Lead cross-functional governance to ensure alignment between customer needs, business priorities, and technical execution.
- Collaborate closely with: Business Development, Commercial, Product Management, R&D, Translational R&D, Operations, Regulatory Affairs, Quality, Finance, Clinical Affairs
- Revenue growth and profitability
- Achievement of P&L objectives
- Business development pipeline growth and conversion
- Customer satisfaction and retention
- Successful delivery of custom projects
- Number of custom projects transitioned into standard products
- Portfolio profitability and pricing performance
- Cross-functional execution and delivery
- Employee engagement and talent development
Requirements
- PhD or Master's degree in Life Sciences, Biotechnology, Molecular Biology, Bioengineering, or related field.
- MBA or equivalent business education is preferred.
- 12+ years of leadership experience in Life Sciences, Diagnostics, Biotechnology, or Healthcare.
- Proven experience in Product Management, Business Development, General Management, or Strategy.
- Experience owning business performance and financial accountability.
- Strong understanding of diagnostics, regulated products, and pharmaceutical customer workflows.
- Demonstrated success leading cross-functional organizations and complex customer engagements.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually
for prose. We need to output only HTML fragment. Let's extract content. Intro paragraph: "The Director, Custom & Clinical Solutions is responsible for leading PSX Custom Solutions business, with full portfolio, operational, and financial accountability (P&L). The role defines and executes the long-term strategy for the Custom portfolio, translating customer needs into commercially successful solutions while building scalable capabilities that enable transition into standardized products and future diagnostic applications. This leader drives business growth by combining strong leadership with deep understanding of the diagnostic and regulatory landscape. The Director leads a multidisciplinary organization responsible for the business aspects, the strategy, and the technical development, fostering a customer-centric culture that balances innovation, technical feasibility, and profitability. The Director partners closely with Business Development, Commercial, R&D, Operations, Legal, Quality, Finance, and Thermo Fisher clinical teams to ensure successful execution of customer projects while developing a scalable Custom business model." That's About the role. Responsibilities: Under "How will you make an impact:" there are subheadings: Business Leadership, Portfolio Strategy, Customer & Commercial Leadership, Business & Financial Management, Regulatory & Market Leadership, Organizational Leadership, Cross-functional Leadership. Each with bullet points (some are sentences). We need to capture all bullet points as list items. Let's extract each bullet: Business Leadership: - Own the Custom & Clinical Solutions business with full P&L responsibility. - Define and execute the long-term strategy for the Custom portfolio. - Drive profitable business growth through effective portfolio management, pricing, and resource allocation. - Develop annual operating plans, revenue forecasts, and profitability targets. Portfolio Strategy: - Define the strategic direction and roadmap for the Custom business. - Prioritize investments based on strategic value, customer impact, technical feasibility, and financial return. - Lead the transition of successful custom projects into standard products in collaboration with Translational R&D and Product Management. Customer & Commercial Leadership: - Build trusted relationships with pharmaceutical, biotechnology, diagnostics, and academic customers. - Partner with Business Development and Commercial teams to identify and prioritize strategic opportunities. - Translate customer requirements into differentiated and commercially viable solutions. - Lead executive customer discussions and complex negotiations. Business & Financial Management: - Own project financials, business cases, and pricing strategies. - Ensure pricing reflects market value while maintaining healthy margins. - Review portfolio performance and optimize resource allocation. - Implement KPIs and dashboards for revenue, pipeline, profitability, and project execution. Regulatory & Market Leadership: - Maintain strong understanding of the diagnostic market and evolving regulatory landscape. - Ensure portfolio strategy aligns with future clinical and diagnostic opportunities. - Partner with Regulatory and Quality organizations to enable compliant solution development. Organizational Leadership: - Lead and develop a multidisciplinary team focused on execution, collaboration, and customer success. - Drive change management and organizational development. - Foster an entrepreneurial mindset while ensuring disciplined execution. - Coach leaders and build future organizational capabilities. Cross-functional Leadership: - Lead cross-functional governance to ensure alignment between customer needs, business priorities, and technical execution. - Collaborate closely with: Business Development, Commercial, Product Management, R&D, Translational R&D, Operations, Regulatory Affairs, Quality, Finance, Clinical Affairs We could treat the last as a sentence; maybe break into list items? It's a sentence with colon then list. Could be one item. Requirements: Under "How will you get here:" includes Education and Experience. Education: - PhD or Master's degree in Life Sciences, Biotechnology, Molecular Biology, Bioengineering, or related field. - MBA or equivalent business education is preferred. Experience: - 12+ years of leadership experience in Life Sciences, Diagnostics, Biotechnology, or Healthcare. - Proven experience in Product Management, Business Development, General Management, or Strategy. - Experience owning business performance and financial accountability. - Strong understanding of diagnostics, regulated products, and pharmaceutical customer workflows. - Demonstrated success leading cross-functional organizations and complex customer engagements. Success in this role includes: list of metrics; could be considered as "Success metrics" but not a standard heading; maybe we could include under Responsibilities or a separate section like "Success Measures". But headings limited to given list; we could put under Responsibilities or maybe a separate section "Success" not in list; better to incorporate into Responsibilities? But it's about success criteria; maybe treat as "Requirements"? Not exactly. Could be omitted? But we must preserve ALL substantive information. So we need to include it somewhere. Could create a section "Success Metrics" but not allowed headings. Could put under Responsibilities as additional bullet list? Might be okay. Or we could create a section "Qualifications" and put success metrics there? But qualifications usually about candidate qualifications; success metrics are about role outcomes. Could be considered "Requirements"? Not ideal. We could create a section "Success" but not in allowed headings; but instructions: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should use those headings when appropriate. It doesn't forbid other headings, but says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should map content to those headings.
Thus we need to fit success metrics into one of those: maybe under Responsibilities (as outcomes) or under Requirements (as expected achievements). I'd put under Responsibilities as additional bullet list after the impact list? But that might blur.
Alternatively, we could create a section "Qualifications" and put success metrics there? Not ideal but still a heading.
Better: Use "Requirements" for education/experience, and "Qualifications" for success metrics? Actually qualifications often refer to candidate qualifications; success metrics are about performance expectations, could be under "Responsibilities" as expected outcomes.
I'll put success metrics under Responsibilities as a separate bullet list labeled maybe "Success Metrics:" but we need to keep as list items; we can just add them as list items under Responsibilities without subheading.
Thus Responsibilities will include all impact bullets plus success metrics bullets.
Now Benefits: we have list.
Pay: salary range and variable bonus.
Schedule: Work Schedule Standard (Mon-Fri).
Also maybe "Environmental Conditions Office Director, Custom & Clinical Solutions" could be location; but not needed.
Now produce HTML.
Structure:
About the role
About the role
... (intro paragraph)
Responsibilities
- Own the Custom & Clinical Solutions business with full P&L responsibility.
- Define and execute the long-term strategy for the Custom portfolio.
- Drive profitable business growth through effective portfolio management, pricing, and resource allocation.
- Develop annual operating plans, revenue forecasts, and profitability targets.
- Define the strategic direction and roadmap for the Custom business.
- Prioritize investments based on strategic value, customer impact, technical feasibility, and financial return.
- Lead the transition of successful custom projects into standard products in collaboration with Translational R&D and Product Management.
- Build trusted relationships with pharmaceutical, biotechnology, diagnostics, and academic customers.
- Partner with Business Development and Commercial teams to identify and prioritize strategic opportunities.
- Translate customer requirements into differentiated and commercially viable solutions.
- Lead executive customer discussions and complex negotiations.
- Own project financials, business cases, and pricing strategies.
- Ensure pricing reflects market value while maintaining healthy margins.
- Review portfolio performance and optimize resource allocation.
- Implement KPIs and dashboards for revenue, pipeline, profitability, and project execution.
- Maintain strong understanding of the diagnostic market and evolving regulatory landscape.
- Ensure portfolio strategy aligns with future clinical and diagnostic opportunities.
- Partner with Regulatory and Quality organizations to enable compliant solution development.
- Lead and develop a multidisciplinary team focused on execution, collaboration, and customer success.
- Drive change management and organizational development.
- Foster an entrepreneurial mindset while ensuring disciplined execution.
- Coach leaders and build future organizational capabilities.
- Lead cross-functional governance to ensure alignment between customer needs, business priorities, and technical execution.
- Collaborate closely with: Business Development, Commercial, Product Management, R&D, Translational R&D, Operations, Regulatory Affairs, Quality, Finance, Clinical Affairs
- Revenue growth and profitability
- Achievement of P&L objectives
- Business development pipeline growth and conversion
- Customer satisfaction and retention
- Successful delivery of custom projects
- Number of custom projects transitioned into standard products
- Portfolio profitability and pricing performance
- Cross-functional execution and delivery
- Employee engagement and talent development
Requirements
- PhD or Master's degree in Life Sciences, Biotechnology, Molecular Biology, Bioengineering, or related field.
- MBA or equivalent business education is preferred.
- 12+ years of leadership experience in Life Sciences, Diagnostics, Biotechnology, or Healthcare.
- Proven experience in Product Management, Business Development, General Management, or Strategy.
- Experience owning business performance and financial accountability.
- Strong understanding of diagnostics, regulated products, and pharmaceutical customer workflows.
- Demonstrated success leading cross-functional organizations and complex customer engagements.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually