Customs Compliance Specialist

Buckland is a customer-focused company that combines trusted technologies and talented people to provide global trade solutions. We offer a range of services including Customs Brokerage, Trade Managed Solutions, Freight Forwarding, Trade Technologies, and Warehousing/Distribution Services. Our Customs Compliance Specialist position involves:

About the role

• Aid in compliance projects for major clients
• Qualify goods under Free Trade Agreements (FTAs)
• Assist with Trade Program projects, audits, and verification programs
• Maintain database integrity using various client and software tools
• Support brokers and clients with FTA document needs, create reports, and assist in drafting compliance processes
• Liaise with business partners on customs compliance issues and provide excellent customer service
• Utilize Microsoft Office tools, particularly Excel and Access
• Show attention to detail and make accurate decisions
• Work in a fast-paced environment and maintain an organized calendar
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively

Responsibilities

• Complete FTA determinations and reviews
• Identify and manage solicitation and classification workload for qualification
• Assist with Trade Program projects, audits, and verification programs
• Review and maintain database integrity
• Support brokers and clients with FTA document support, create reports, and assist in drafting compliance processes
• Liaison with business partners on customs compliance issues
• Provide effective and diplomatic internal and external customer service
• Apply good written and verbal communication skills
• Use Microsoft Office tools, particularly Excel and Access
• Show meticulous attention to detail by ensuring accuracy and decision making
• Drive results in a fast-paced environment
• Maintain a well-organized calendar to balance meetings, tasks, and future initiatives
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively

Requirements

• Bachelor's Degree or Diploma in Supply Chain Management/Transportation/International Business, or related discipline
• US Customs broker’s license and/or CCS designation preferred but not required
• Minimum 3 years of qualification experience with expert knowledge of FTA Rules of Origin and RVC calculations
• Proficient in Microsoft Office tools with advanced knowledge of Excel and Access (preferred)
• Professional and mature demeanour
• Good research and analytical skills with strong attention to detail and organization skills
• Strong verbal and written communication skills
• Excellent problem-solving and decision-making skills
• Legally eligible to work for the Company at all times
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX

Qualifications

• Bachelor's Degree or Diploma in Supply Chain Management/Transportation/International Business, or related discipline
• Minimum 3 years of qualification experience with expert knowledge of FTA Rules of Origin and RVC calculations
• Proficient in Microsoft Office tools with advanced knowledge of Excel and Access (preferred)
• US Customs broker’s license and/or CCS designation preferred but not required
• Professional and mature demeanour
• Good research and analytical skills with strong attention to detail and organization skills
• Strong verbal and written communication skills
• Excellent problem-solving and decision-making skills
• Legally eligible to work for the Company at all times
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX

Benefits

• Competitive salary
• Benefits package
• Matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

Pay

Competitive salary

Schedule

N/A

Skills

• Microsoft Office tools (Excel, Word, Teams, Outlook)
• Attention to detail
• Problem-solving and decision-making skills
• Written and verbal communication skills
• Research and analytical skills

Benefits

• Matching retirement plan
• Professional development & ongoing learning
• Opportunities to be part of a growing organization

Application Instructions

To apply, visit www.Buckland.com. Ensure to upload your most up-to-date resume and relevant documents.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation.