Customization Associate

SwimOutlet.com is the largest online specialty store for aquatics in the United States, offering the largest selection for swimming, water polo, fashion, beach, and surf.

About the role

As part of our collaborative and diverse team, Associates are responsible for general warehouse duties as well as customization tasks, such as embroidery and heat press of products. This role requires strong attention to detail, the ability to follow instructions, and comfort working both independently and at a fast pace. Based on business needs, Customization Associates may also be asked to perform general warehouse duties. Familiarity and previous experience with embroidery, heat press, and direct-to-film operating machinery is preferred, but not required.

Responsibilities

• Maintain safety and cleanliness to company standards.
• Set up and operate embroidery, heat press, and direct-to-film machines.
• Thread the correct colors at each needle.
• Follow detailed instructions for verification of type setting.
• Properly place plastic hoops on garments following embroidery specifications.
• Complete one sample for approval prior to processing the entire order.
• Perform preventative maintenance and clean machines daily.
• Verify all order numbers and garment count.
• Maintain a positive work atmosphere that strengthens the team.
• Prepare garments for heat pressing.
• Heat press numbers, names, and logos onto clothing or other garments.
• Cut and weed vinyl.
• Use a PC or handheld device to manage workflow.
• Keep track of inventory and supplies.
• Sort, count, and prep items to be shipped and/or picked up.
• Meet customer demand and maintain set SLAs.
• Maintain and improve quality standards.
• Foster a team environment by helping others and sharing knowledge.
• Provide valuable feedback to ensure process improvements.
• Other duties as requested or assigned.

Qualifications

• Excellent organizational skills.
• Good manual dexterity.
• Ability to detect slight differences in colors.
• Ability to work independently and within a team.
• Able to perform in a productivity environment.

Physical Demands

• Good hand/eye coordination required.
• Regular bending, lifting, stretching, and reaching both below the waist and above the head.
• Ability to lift and move up to 49 pounds.
• Engage in full manual dexterity in both hands and wrists.
• Continual standing and/or walking without limitations up to 10 hours daily.
• Ability to work in a distribution environment that may be noisy, unheated, or not air-conditioned.

Pay

$15.00 an hour

Schedule

Monday – Friday: 12:30pm–5:30pm

Benefits

• 401(K) with matching
• Employee discounts
• Gym membership
• Referral bonuses