Customer Vehicle Service Agent (Williamsburg Brooklyn)

About the role

As a Customer Vehicle Service Agent at SIXT you ensure every vehicle is spotless and rental‑ready by cleaning, polishing, and performing basic maintenance checks such as fluid levels and tire pressure. You inspect incoming vehicles for damage, manage service alerts, coordinate maintenance, keep the lot organized, assist customers with check‑in/out questions, and shuttle cars between locations, dealerships, and car washes.

Responsibilities

• Document vehicle conditions meticulously and identify any damage.
• Perform thorough cleaning, polishing, and basic maintenance (fluid levels, tire pressure).
• Inspect incoming vehicles, manage service alerts, and coordinate with the team to address maintenance needs.
• Organize the lot for smooth traffic flow, tag vehicles for maintenance, and move cars to proper locations efficiently.
• Welcome customers, check vehicles for belongings, and answer questions about returns, charges, or additional services.
• Shuttle cars between locations, dealerships, and car washes to keep the fleet ready for the next rental.

Requirements

• High school diploma or GED.
• At least 1 year of experience in vehicle service or a related field; experience in car rental, automotive maintenance, or dealership services is preferred.
• Strong verbal communication skills for interacting with customers, coworkers, and management.
• Excellent attention to detail for checking damage, verifying fuel levels, and accurately documenting findings.
• At least 18 years old, a valid driver’s license with a clean driving record, and authorization to work in the United States without sponsorship.
• Ability to work 40 hours per week, including day or evening shifts, outdoors in all weather conditions, and physically move in and out of vehicles.
• Willingness to wear a company uniform; speaking additional languages is a plus.

Benefits

• Paid Time Off & Holidays, including sick leave and time‑and‑a‑half pay for public holidays.
• Employee Assistance Program for support when needed.
• Exclusive employee rental rates with family rental options and additional discounts.
• Uniform provided with weekly dry cleaning.

Pay

Hourly rate of $24.50.

Schedule

40 hours per week, with day or evening shifts available. Work is performed outdoors in all weather conditions and requires physical activity such as moving in and out of vehicles.

About us

SIXT is a globally leading mobility service provider with €4 billion in revenue and around 9,000 employees worldwide. Our platform ONE combines SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), offering access to a fleet of 350,000 vehicles, 4,000 cooperation partners, and about 5 million drivers in more than 110 countries and 2,000 rental stations. We prioritize top‑tier customer experience, entrepreneurship, and long‑term stability.