Customer Vehicle Service Agent (Lihue Airport)

YOUR ROLE AT SIXT

You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience.

You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition.

You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently.

You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information.

You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental.

Skills Matter

• Educational background: High school diploma or GED, at least 1 year of experience in vehicle service or a related field. Experience in car rental, automotive maintenance, or dealership services is preferred.
• Communication skills: Strong verbal communication abilities to interact effectively with customers, coworkers, and management, ensuring a smooth and pleasant experience for all.
• Attention to detail: Discreetly check vehicles for any damage, verify fuel levels, and accurately document findings, maintaining the quality and safety of the fleet.

Licenses & Authorization

• Age: At least 18 years old.
• Driver's License: Valid driver’s license with a clean driving record.
• Authorization to Work: Authorized to work in the United States without requiring sponsorship.

Work Hours & Conditions

• Hours: 40 hours per week, including day or evening shifts.
• Weather Conditions: Comfortable working outdoors in all types of weather conditions.
• Physical Ability: Physically able to move in and out of vehicles throughout your shift.

What We Offer

• Paid Time Off & Holidays: Access to PTO, sick leave, and time and a half for working on public holidays.
• Employee Assistance Program: Support available through our Employee Assistance Program.
• Exclusive Employee Rentals: Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees.

About Us

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.