Customer Support Specialist - Bilingual
Position Responsibilities
- Process customer orders
- Make product recommendations
- Handle account inquiries
- Be a product and solutions expert
- Build business relationships with customers
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Minimum Requirements
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus, but training is provided
- Bilingual (English / Spanish) - fluent in both verbal and written forms
About the Role
A bilingual customer support specialist at Uline plays a crucial role in delivering exceptional service to our valued customers. You'll be part of a dynamic team dedicated to providing fast, friendly, and customer-focused support.
Requirements
Uline is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by law.
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match starting day one
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program
Schedule
Training shift is Monday - Friday, 8:30 AM to 5 PM. After training, shifts vary.
Pay
$26 to $30 per hour
Benefits
- Health insurance coverage
- 401(k) with 6% employer match
- Paid holidays
- Generous paid time off
- Tuition Assistance Program
Employee Perks
- Best-in-class, clean, modern facilities
- First-class fitness center
- Beautifully maintained walking paths
About Uline
Uline is North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees across 14 locations, we are committed to excellence and innovation in every aspect of our business.
EEO/AA Employer
We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by law.
Apply Now
To apply for this position, please visit Uline.jobs.