Customer Support Representative(Recent Grad needed)
Russell Tobin · South Jordan, UT · 1 wk ago
Hybrid$21.99/hrFull-time
About the role
Our client, a leading financial services firm, is looking to hire a Customer Support Representative in South Jordan, UT.
Responsibilities
- Respond to incoming calls regarding brokerage accounts with accuracy and professionalism.
- Assist clients with Brokerage Cash Management products and services.
- Support customers with online account access, website navigation, and mobile app usage.
- Handle general account inquiries, financial questions, and service-related requests.
- Maintain high service standards and achieve performance goals in a fast-paced environment.
- Collaborate with team members and adapt quickly to process or system changes.
Requirements
- College degree or previous contact center experience.
- Strong communication and customer service skills.
- Ability to multitask while maintaining accuracy and attention to detail.
- Comfortable working in a dynamic, team-oriented financial services environment.
- Ability to learn new systems, processes, and financial products quickly.
Pay
$21.99/hr.
Schedule
- 4-5 weeks of fully remote training.
- 5 days per week in-office after training.
- After 6 months, transition to a hybrid schedule of 3 days in-office and 2 days remote.