Customer Support

Job Overview

We are seeking a detail-oriented Customer Support Coordinator to support customers, installers, sales teams, and internal departments by processing orders, resolving issues, and ensuring projects stay on track.

Qualifications

• 1+ year of customer service, customer support, order entry, or project coordination experience
• Experience working in construction, manufacturing, building products, industrial, or related environments
• Experience reading blueprints, construction drawings, or technical documentation
• Experience working with Bills of Materials (BOMs)
• Ability to identify and research parts using drawings and design documents
• Experience supporting field crews, installers, contractors, or construction projects

Benefits

• The pay range for this position is $22.00 - $24.00/hr.
• Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
• If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About the Role

This is a Contract position based out of Sun Prairie, WI. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.