Customer Supply Chain Representative

Responsibilities

• Service customer accounts – execute the commercial side of the order process
• Key focus on customer needs, transactional accuracy, proactive communication, and consideration for contractual business relationships
• Act with a sense of urgency in responding to different customer needs (order placement, requesting finish dates, transport questions, etc.)
• Follow established guidelines and work closely with other departments, representing the customer needs within the Wieland organization, and likewise representing Wieland while fulfilling customer orders and requests
• Work collaboratively with the sales (in particular the corresponding salesperson), supply chain, tech services, logistics, and finance teams to support the entire order to cash process
• Implement a continuous improvement philosophy to identify and correct process and execution deficiencies

Qualifications

• B.S. degree required. Business, Engineering, Finance. Marketing interests preferred
• Excellent written and verbal communication skills along with a high level of analytical ability
• Proficiency in Microsoft Office required. Special emphasis on Excel
• Flexibility to work with multiple tasks, changing priorities, and strict deadlines while always maintaining accuracy
• Ability to work effectively with all levels of personnel both inside and outside the Company while demonstrating superior judgment and professionalism