Customer Supply Chain Manager

About the role

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace Your role at Clorox: The Customer Supply Chain Manager (CSCM) is a critical owner within Clorox Logistics, accountable for end-to-end orchestration of service, cost, cash, and growth for assigned customers. The CSCM integrates Logistics into Sales, IBP, and Finance decision forums, using decision-safe data, cost-to-serve insights, and scenario analysis to make and communicate clear trade-off decisions. Success in this role requires strong financial acumen, disciplined operating rigor, and the ability to translate complexity into actionable recommendations and strategies that accelerate smart growth while protecting cost and service outcomes.

Responsibilities

• Own end‑to‑end customer supply chain performance across order‑to‑cash, including service, inventory, cost‑to‑serve, fines, cash, and compliance outcomes.
• Act as the primary supply chain integrator for assigned customers, connecting Sales, IBP, Planning, Logistics, Finance, Order Management, Transportation, and external partners.
• Serve as the subject‑matter expert on Clorox supply chain programs and Customer supply chain behaviors, constraints, and opportunities; use these insights to influence commercial and operational decisions.
• Represent Logistics in cross‑functional decision forums with clear ownership and accountability, reducing escalation and enabling faster decisions.
• Develop and apply decision‑safe analytics to enable faster, more consistent decisions as automation and AI increase.
• Interpret dashboards, system outputs, and AI‑enabled insights to assess service, cost, and growth implications.
• Focus analytics on a small set of decision‑critical inputs (“golden inputs”) embedded directly into planning and operating workflows.
• Use objective analytics to anticipate risk, demand shifts, service instability, and cost exposure.
• Own customer‑level cost‑to‑serve analysis