Customer Success Specialist

About the role

We are seeking a motivated, customer-focused Customer Success Specialist who is excited to contribute within a startup-style environment and help shape the future of sustainable mobility. In this role, you will own the relationship with B2B fleet customers from sales handoff and onboarding through ongoing engagement, support, and fleet growth. You will work closely with Business Development, Logistics, Service, and Accounting to ensure customers are set up for success in the Fastport Cloud, realize meaningful value from their fleets, and receive proactive support as their businesses grow. As an early member of the team, you will also help build the