Customer Success Manager- Power & Renewables - 26138P 3 Locations

Performance Objectives

• Execute annual sales goals and meet targets for account growth on a monthly/quarterly/annual basis
• Team with Technical Advisors to effectively present a value proposition to capitalize on new upgrade and upsell opportunities
• Team with Customer Education Managers to identify opportunities for increased ROI within your account base
• Provide quarterly, semi-annual, and annual forecasts within an acceptable accuracy rate
• Deliver client feedback to marketing and development teams to build more effective products and services

Competitive Candidate Profile

• Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables experience a plus
• Experience working with complex contract renewals is required
• Be able to upsell various clients as well as resolve customer issues
• We are looking for a team player, that can be autonomous when required
• The intangibles include being driven by results, high goal orientation, working with urgency
• Proven experience managing a customer life cycle/sales process
• Experience in the Power & Renewables space is preferred
• Demonstrated experience forecasting new business on a monthly, quarterly, and semi-annual basis

Benefits

• Medical
• Dental
• Vision
• Income Protection (disability, life/AD&D, critical illness, accident)
• Employee Assistance Program (EAP)
• Healthcare Spending Account (HSA), Commuter
• Lifestyle & Wellbeing Program
• Pet Insurance

Schedule

This role is eligible for: Commission

Salary Range: 75,000 - 90,000 base salary/ 70,000 - 90,000 commission USD