Customer Success Manager - EdTech

U.S. Equal Employment Opportunity information
(Completion is voluntary and will not subject you to adverse treatment)
Infobase provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

About the role

Infobase is a federal contractor or subcontractor subject to certain governmental recordkeeping and reporting requirements for the administration of civil right laws and regulations. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law.

Responsibilities

• Manage project timelines and deliverables
• Collaborate with cross-functional teams
• Contribute to the development and implementation of new strategies
• Ensure compliance with company policies and industry standards

Requirements

• Bachelor's degree in relevant field
• Minimum 3 years of relevant work experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with project management tools (e.g., Asana, Trello)
• Knowledge of data analysis and reporting tools (e.g., Tableau, Power BI)

Skills

• Data analysis
• Project management
• Communication
• Team collaboration

Benefits

Flexible working hours

Professional development opportunities

Competitive salary

Health insurance

Retirement plan

Pay

$60,000 - $80,000 annually

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM