Customer Success Manager

About the role

An increasing number of large, complex businesses are turning to Stable to solve their operational challenges, including companies like GitLab, Thumbtack, and Glassdoor. We’re hiring a Customer Success Manager to empower some of our biggest customers to succeed with Stable by automating their manual workflows and earning back dozens of hours of their week.

Requirements

• Bachelor’s Degree or equivalent experience in Customer Success, Customer Support, Sales, Business Development, Account Management or a related field
• 4+ years in Customer Success, Consulting, Business Development, Sales or related fields
• Proven experience building strong customer relationships and efficiently communicating internal and external voices
• Previous experience working in a growing, scaling CSM team
• Excellent written, verbal, presentation and video communication skills, with the ability to adapt conversations for technical and non-technical audiences
• Comfortable working within Customer Success Management software
• Travel at least quarterly for company offsites

What we offer

• Competitive salary and generous equity
• Unlimited paid time off
• Medical, dental, and vision insurance
• Home office set-up
• Hybrid role
• Opportunities to shape the future of Stable and grow into leadership roles