Customer Success Manager

The Role

We are seeking a Customer Success Manager to help our customers succeed using cutting-edge ag-tech. Your responsibilities include:

• Talking with customers on a daily basis, hearing out issues and solving problems.
• Ensuring high-quality training, deployment, and implementation of our technology across farms.
• Developing strong relationships with internal sales team, service partners, and field operations teams.
• Hosting regular check-ins to ensure continued success with our product and proactively identifying issues for feedback to our engineering team.

About The Role

As an early employee, you will receive equity compensation. This is a hybrid role involving frequent travel to customer farms (primarily in CA and WA).

• Comprehensive health, vision, and dental insurance, with 100% of premiums covered.
• Opportunity to work from home and occasionally travel to customer farms.
• Close-knit and highly driven team with opportunities to work directly with the CEO and entire team.
• Fast-paced environment with the potential for late hours or weekend work.
• A pioneering role in the customer success function of a fast-growing startup with a real impact on American agriculture.