Customer Success Manager

About the role

CBTS is seeking a Customer Success Manager to serve as a trusted advisor to a portfolio of enterprise clients. In this role, you will own the post-sale customer relationship and help clients maximize the value of their CBTS solutions and services. You will partner closely with customers and internal teams to drive adoption, strengthen relationships, improve satisfaction and retention, identify opportunities for growth, and ensure clients achieve measurable business outcomes. The ideal candidate is a relationship-focused professional