Customer Success Manager

Position Overview

We have more than doubled revenue each month for the past few months. This means we need a savvy CS specialist to serve as a trusted partner to our customers and own training, adoption, retention and expansion for their book of business. We work primarily with mid-market construction firms within landscaping and other sub-industries.

Desired Attributes

• Kind, Humble, Relentless, Focused
• Tech-savvy and great communication: we build the most technical product in the industry, you need to be able to teach our customers how to use it
• Knowledge Seeker: Be able to learn product and industry applications quickly
• Strong presentation skills: Experience with speaking to leadership (Making business cases, QBRs, pitching/sellings, etc.)
• Passion and work ethic: startups are not easy, this is not a cushy job at Google
• Strategic + Creative: Be able to constantly zoom out and think of better ways to approach problems

Benefits

• Competitive salary: $110k-$130k OTE (Includes commission and performance-based bonuses)
• Opportunity to collaborate with sales, product, design and engineering teams
• Build a massive company with a world-class team
• This is a full-time & in-person role in SF. We have a product that blows people’s minds and a monster sales team in a massive industry eager to incorporate AI