Customer Success Liaison

About the role

Nsight Health is transforming how care is delivered through Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Behavioral Health Integration (BHI). We empower healthcare providers to manage chronic conditions using real-time data, AI-enabled technology, and 24/7 clinical support. Our HIPAA-compliant platform connects patients and care teams nationwide—improving outcomes, adherence, and peace of mind. Join a fast-growing, mission-driven team that blends healthcare and technology to make a measurable difference in people’s lives.

Key Responsibilities

• Build strong relationships within partnered clinics, supporting physicians, clinical staff, and helping patients enroll in and navigate our services.
• Own your enrollment goals—track key metrics, identify opportunities, and drive program growth without waiting to be told where to look.
• Educate patients and clinic teams on the benefits of RPM and CCM, helping them understand how these services improve long-term health outcomes.
• Collaborate with care teams to implement effective, patient-first processes.
• Maintain compliance with company policies and applicable regulations.
• Perform other duties as assigned.

Qualifications

• 2–5 years of consultative sales, patient enrollment, or relationship-driven outreach experience, with a demonstrated ability to meet and exceed goals in a fast-paced, people-first environment.
• Demonstrated mastery in building authentic professional relationships, earning fast trust from diverse groups, and driving metrics via personal connection—not process dependency.
• Excellent communication and organizational skills with the ability to educate, inspire, and connect with a wide range of patients and clinic staff.
• Familiarity with EHR/EMR systems or similar platforms is a plus.
• Fluency in English required.
• Preferred Healthcare, medical, or clinic-based experience is strongly preferred.