Customer Success Engineer - Remote in the US

For our client, we are seeking a Customer Success Engineer to join the team of a leader in the Enterprise Technology space. In this remote U.S.-based role, you will build trusted technical relationships with named customers and guide them through onboarding, deployment, and ongoing support. You will partner closely with internal technical teams to help customers solve complex workflow challenges and realize value from cloud-based high performance computing solutions. The position also involves expanding customer adoption, supporting digital transformation efforts, and representing the company through industry events and webinars. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $100,000 – $120,000 annually Responsibilities Establish trusted technical relationships with named customers Lead onboarding and support activities, including training sessions Collaborate with a Solutions Architect to support successful deployments Analyze customers' technical needs and existing workflows independently Expand customer workflows and grow adoption of the company's cloud HPC solutions Become knowledgeable in customer HPC environments Support customers in their digital transformation to cloud solutions Present the company's solutions at industry events and webinars Qualifications Customer obsession is a priority Empathetic approach to customer solutions Enjoyment in solving complex problems Minimum 2 years in a customer-facing technical role B.S. in engineering, computer science, math, physics, or equivalent U.S. Person status required Benefits Collaborative work environment with internal teams Opportunity to drive customer success and satisfaction Role in shaping the future of cloud HPC solutions Exposure to a variety of industry verticals and applications Professional development opportunities through training and conferences Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.