Customer Success Agent

About the role

We are currently looking for a Customer Success Agent to support the end-to-end experience for our customers. This is a "Work from Home" role; however, candidates must be based out of the Chicago area. This role is Part Time, with an estimated weekly schedule of around 20-30 hours, with the potential to scale based on business need and seasonal demand.

The starting hourly pay rate for this role is $22-$24/hr, with flexibility to scale based on experience.

Qualifications

• Bachelor's degree required
• 1+ year of experience in Customer Success, Account Management, or related client-facing role
• Ability to address tactical issues efficiently and effectively
• Strong Listening skills with the ability to understand customer business needs
• Prowess in multitasking and prioritizing in a dynamic environment
• Proven ability to organize and manage time effectively
• Enjoying working as part of a team in a collaborative environment
• Clear, professional written and verbal communication skills