Customer Solutions Representative

We need to output HTML fragment with headings

for sections present: Benefits, Compensation (maybe Pay?), Responsibilities, Requirements/Qualifications/Skills, etc. We must not repeat job title. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO etc. The posting includes many repeated lines: "Compensation: $55,000.00 - $60,000.00 per year" appears twice. Also "Compensation Base Salary: $55,000-$60,000 annually On-Target Earnings (OTE): $80,000-$85,000 annually Base Salary + Uncapped Commission". Also "Competitive compensation plus performance incentives". Also "Competitive salary" appears in benefits list. We need sections: Benefits, Responsibilities, Requirements (or Qualifications/Skills), maybe Pay (Compensation). Also maybe "About the role" but not present; we can skip if no heading. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Include a section ONLY when posting has real, specific content for it. So we need to decide which sections have content. We have Benefits list: Free uniforms, Health insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance, 401(k), 401(k) matching, Bonus based on performance, Company parties, Competitive salary, Dental insurance. Also maybe "Competitive compensation plus performance incentives" but that's similar. We have Compensation details: Base Salary: $55,000-$60,000 annually; On-Target Earnings (OTE): $80,000-$85,000 annually; Base Salary + Uncapped Commission. Also "Compensation: $55,000.00 - $60,000.00 per year". So we can put Pay section with that. Responsibilities: list of duties under "What You'll Do". That's a list. Requirements/Qualifications/Skills: "What We're Looking For" bullet list of traits, plus "Preferred Experience" list. Could combine into Requirements or Qualifications. We'll make a section "Requirements" with both. We should not include Schedule (no info). No About the role heading (maybe we could but not needed). We'll output only sections with content. We must not repeat job title. No Job ID. We must remove duplicated lines and boilerplate: The repeated "Compensation: $55,000.00 - $60,000.00 per year" appears twice; we keep once. Also repeated "Competitive salary" appears in benefits list and also maybe elsewhere; keep once. We need to preserve all substantive info: So include all benefits items exactly as given (maybe deduplicate duplicates). Benefits list includes "401(k)" twice? Actually appears: "401(k)401(k) matching". The text: "Benefits Free uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insurance". It seems missing spaces. We need to parse: Free uniforms, Health insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance, 401(k), 401(k) matching, Bonus based on performance, Company parties, Competitive salary, Dental insurance. We'll output each as

. Compensation: Base Salary: $55,000-$60,000 annually; On-Target Earnings (OTE): $80,000-$85,000 annually; Base Salary + Uncapped Commission. Also maybe mention "Competitive compensation plus performance incentives". We'll include that as prose. Responsibilities: list items from "What You'll Do": Manage residential restoration and reconstruction opportunities from estimate through project completion; Deliver and explain estimates to homeowners; Follow up with customers and help convert opportunities into sold projects; Coordinate with operations, estimating, construction, insurance adjusters, and accounting; Provide proactive project updates and exceptional customer communication; Resolve issues quickly while advocating for both the customer and the company; Maintain accurate documentation within company systems; Build long-term relationships that create outstanding customer experiences. Requirements: "What We're Looking For" bullet list: An exceptional communicator; Highly organized and detail-oriented; Customer-focused and relationship-driven; Solution-oriented and proactive; Able to manage multiple priorities in a fast-paced environment; Professional, accountable, and dependable; Adaptable; receptive to training and coaching. Preferred Experience list: Experience in one or more of the following is preferred: Restoration; Residential construction; Insurance claims; Property management; Account management; Customer success; Project coordination; Home improvement or consultative sales. We could combine into Requirements section with two sublists? But we only allowed

• for any list. Could have two separate
  under same heading. That's fine. We must not include filler like "commensurate with experience". Not present. We must not include Schedule or Pay if not specified; we have Pay. We must not repeat job title. We must output only HTML fragment. Let's craft:

  Benefits

  • Free uniforms
  ... etc.

  Pay

  Base Salary: $55,000-$60,000 annually; On-Target Earnings (OTE): $80,000-$85,000 annually; Base Salary + Uncapped Commission. Competitive compensation plus performance incentives.

  Responsibilities

  ... each duty.

  Requirements

  What We're Looking For:

  ... traits.

  Preferred Experience:

  ... list. We need to ensure we don't add extra headings like "About the role". Not needed. Check for duplicate content: Ensure we didn't include "Competitive salary" twice; we have it in benefits list only. Check for any other boilerplate: The text includes "Guide Homeowners Through Restoration with Confidence When disaster strikes..." that's part of description; we might incorporate that into responsibilities or a brief intro? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we need to keep that descriptive paragraph. It appears after Benefits and before "What You'll Do". It's a prose description of the role. We could put it under a section like "About the role" but we shouldn't create a heading if not real content? The instruction says use

  for section headings (e.g. About the role, Responsibilities...). It says include a section ONLY when the posting has real, specific content for it. The paragraph "Guide Homeowners Through Restoration with Confidence..." is substantive content about the role. So we could create an "About the role" section with that paragraph. However the instruction also says "Do NOT repeat the job title as a heading (the page already shows it)". It doesn't forbid adding About the role heading. It's typical to have that. So we can add

  About the role

  with that paragraph. But we must check if that paragraph is duplicated elsewhere? It appears only once. So include. Thus sections: About the role, Benefits, Pay, Responsibilities, Requirements. Now ensure we don't include any navigation/legal/EEO etc. The posting ends with legal disclaimer about franchise; that's boilerplate/legal; we should remove it. Also the repeated "Picture yourself here fulfilling your potential..." etc is also promotional but maybe substantive? It's more generic fluff; but it's still part of posting. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The promotional paragraph about "Picture yourself here fulfilling your potential..." might be considered boilerplate? Not sure. It's not legal/EEO; it's more marketing. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep it unless it's considered boilerplate. It's not explicitly listed as boilerplate to remove. However it's somewhat generic; but it's still part of the posting. I'd keep it maybe as part of About the role or a separate section? Could add to About the role as additional paragraph. But we must also remove duplicated lines: The line "Compensation: $55,000.00 - $60,000.00 per year" appears twice; we keep once. Also "Competitive salary" appears in benefits list and also maybe elsewhere; we keep once. Now craft final HTML. Let's list benefits items exactly: - Free uniforms - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance - 401(k) - 401(k) matching - Bonus based on performance - Company parties - Competitive salary - Dental insurance Now responsibilities list as above. Now requirements: traits list. Now preferred experience list. Now About the role paragraph: "Guide Homeowners Through Restoration with Confidence When disaster strikes, homeowners need more than a contractor—they need a trusted advisor. At SERVPRO Team Wall, our Customer Solutions Representatives (internally referred to as our Residential Account Managers) serve as the primary point of contact for customers throughout their restoration journey. From delivering estimates and explaining the process to coordinating with production teams and ensuring an exceptional customer experience, you'll help families navigate one of the most stressful events of their lives. This is an ideal opportunity for someone who enjoys relationship building, problem solving, project coordination, and helping customers make informed decisions. This is an in-office position, based out of Sparks/Glencoe MD." We could also include the sentence "Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you." This is promotional but maybe keep as part of About the role? It's not duplicated. I'd include it as another paragraph under About the role. But note that the instruction says remove duplicated lines and application instructions. This is not application instructions. It's more marketing. I'd keep. Thus About the role will have two paragraphs. Now Pay section: we have base salary etc. Also maybe include "Competitive compensation plus performance incentives". We'll include that. Now ensure we don't have any empty sections. Now output HTML. Let's craft:

  About the role

  Guide Homeowners Through Restoration with Confidence When disaster strikes, homeowners need more than a contractor—they need a trusted advisor. At SERVPRO Team Wall, our Customer Solutions Representatives (internally referred to as our Residential Account Managers) serve as the primary point of contact for customers throughout their restoration journey. From delivering estimates and explaining the process to coordinating with production teams and ensuring an exceptional customer experience, you'll help families navigate one of the most stressful events of their lives. This is an ideal opportunity for someone who enjoys relationship building, problem solving, project coordination, and helping customers make informed decisions. This is an in-office position, based out of Sparks/Glencoe MD.

  Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their